Question about True 12 cu. ft. / 340 liter Commercial Freezer TUC-48F

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TUC-48F undercounter -10 freezer, door heaters not heating

TUC-48F under counter -10 freezer, door heaters not heating. Ice builds up and holds doors open creating more ice holding doors open more.

Need a schematic for the heated door surface or exploded view of the heated door area.

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Http://www.truemfg.com/catalog/servlet/com.apsiva.servlet.HomeServlet
Go to this True web site. It has spec sheets and manuals. Hope this helps you

Posted on Sep 11, 2009

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If the unit is equipped with 'auto-defrost' the defrost heater or its timer has failed.
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Hello Sonny;

My name is Peter. I am a retired field service refrigeration technician.

I work on household refrigerators and freezers. Your situation is no different.

Freezer doors will ice up if there is a gap. The warm surrounding air will cause condensate and icing at any air gap; "hot goes to cold like a magnet".

You freezer door gasket needs to be reconditioned or replaced. You door may be misaligned and needs to be realigned. Your door frame may not be flat and needs to be flexed. Call me.

Glen Burnie, MD
443-306-1362

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1 Answer

I have condensation coming off the refrigernt tube that runs from condenser to freezer also ice build up on inside to the point of tearing the metal on inside back panel. What causes this ?


A side door heater is already defective.
It has heating element, it is there to dry any moisture build up around freezer door.
When it become defective, moisture or condensation occur, hence moisture is there.
Causing it to rust build or develope on the metal of the freezer.
Rust weaken the metal and soon tearing it.
Have it check by a service technician before it getting worse.
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Ice collecting under bottom of Freezer drawer/ seal round door intact/ food staying frozen/ Ice is cleared periodically but then builds up again


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Ice build-up in the area of the door could be causing the door gaskets to loose their seal. Shut the unit off and use a hair drier to melt the ice away from the door area. Return the control to run position and see if it makes a difference.

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if you can't find a replacement, use a piece of flat vinyl siding that goes on houses. You can heat it and bend it as needed, or cut it and screw the pieces to a balsa wood frame for lightweight support. Glue or epoxy probably won't work as the cold temps make them brittle but external caulking may be ok to hold the pieces together. Be sure to sand all edges and corners as the cut plastic can be sharp. If you can disassemble the unit and place the door face down, you can fill the cavity with insulating foam to help stabilize it.

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