Question about Microsoft Wireless Optical Mouse

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Bluetooth I tried setting up my wireless optical mouse and they do not connect. I have windows xp and from everything I have read I should have bluetooth on my computer. Maybe I am missing something

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Re: bluetooth

Usally laptops have bluetooth not desktops ,,,,bluetooth is not the same as wireless ,,i know they work similar bluetooth is for short distance...when u set a blue tooth mouse up u must have bluetooth usb plugged into ur computer ...that usb adapter will act as your mouse connection ......

Posted on Sep 13, 2008

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Just have the mouse- wont work. have batteries in, have receiver plugged in. computor say working correctly. but isnt working

Try this;
Go to (>) Start>Control Panel>Bluetooth
A window will open showing you all the wireless devices that are already recognised by your computer. If the icon for this mouse is shown there then highlight it and click 'Remove Wireless Device'. Then click "Yes" (Sometimes removing a device and then reinstalling it fixes the problem)


Click on Add Wireless Device ( a new window will open and the computer will search for the device. When it finds the mouse an icon will appear. Highlight the icon and click Next
The computer will load the driver for the mouse.
Once this is done the mouse should be working OK.

Also check this:
Go to (>) Start>Control Panel>Bluetooth
Click on "Bluetooth Settings"
Place a tick in the box next to "Allow Bluetooth devices to find this computer > Apply > OK

Apr 22, 2015 | Verbatim 97669 Red RF Wireless Optical...

1 Answer

My hp wireless optical mouse stopped working, even with new batteries. please provide a DETAILED step-by-step process for resetting it. i know it involves pressing buttons on the bottom of the mouse and...


*clean the bottom of a mouse and if the lens gets dirty wipe it with the soft dampened cloth
* replace the batteries
*Reinstall wireless drivers. If your mouse came with a CD, re-insert it into your computer's disc drive and install all software and drivers.Disable internal transceiver. If your wireless mouse connects to an internal Bluetooth transceiver, disable it using the Bluetooth utility in the Control Panel, and then re-enable it after a few minutes. Then try connecting your wireless mouse.

Aug 22, 2011 | HP Wireless Optical Mouse

1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

Aug 13, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

How to connect a dynex wireless optical mouse w/my windows xp?

Hi, connecting the Dynex Wireless Optical Mouse is easy. First, you need to install the driver for the mouse. It should have come packaged with the mouse, on the CD-ROM. If you don't have the CD-ROM you can download the driver from the website and install it:

Scroll down to "Dynex Wireless Optical Mouse" and click "English" next to "Driver:" to download it, then unzip it and install it.

Once you've installed the driver, all you have to do is put the two AA batteries in the mouse, flip the switch on the bottom to On, and insert the USB receiver into your computer. Your mouse should be usable right away!

Apr 10, 2010 | Dynex Wireless Optical Laptop Mouse

2 Answers

I have a microsoft bluetooth keyboard and mouse but cant connect them up to get the cursor moving. What can I do?

Read the instructions. You have to install the drivers, batteries, and hook things up in the right order for everything to work. There are usually buttons on the undersides you have to push to get the pieces to talk to each other.

Nov 12, 2009 | Microsoft IntelliMouse Explorer Bluetooth...

1 Answer

I have microsoft bluetooth optical mouse 4000 it suddenly stopped connecting to the receiver, as I cannot move mouse anymore

Just to clarify, this is a wireless optical mouse, right? Please try the steps below:

1. Use fresh batteries.
2. Make sure that the mouse is turned on.
3. Check if there's a connect button on the wireless receiver and underneath the mouse. If there is, try holding down the two connect buttons at the same time for five seconds and then release them both.
4. Try moving the mouse.
5. Make sure that there are no possible wireless interference between the wireless receiver and mouse like the base of a cordless phone, cell phone etc.

If same problem occur after doing the steps below, then you may want to contact the manufacturer for RMA. This Microsoft 4000 has a three year limited warranty.

Thank you!

Nov 11, 2009 | Microsoft Wireless Optical Notebook Mouse...

3 Answers

Wireless Multimedia keyboard volume keys won't work.

Go to start and run then type services.msc or if using windows 7 just go to start and type services.msc in the search box. Once open find the service "Human Interface Device Access". Change it from manual to automatic and make sure that it is started.

Apr 04, 2009 | Microsoft Wireless Optical Desktop 1000...

1 Answer

Mouse Not Working in XP

the very first thing what u have to do is uninstall and reinstall the driver for the wireless mouse and then restart the computer and still if it doesnt work try it with some other computer which has xp sp3 and it it works with the other computer have the same windows os then uninstall and reinstall the wireless driver also,and if it doesnt work with the other computer also then replace the wireless mouse.but before that always check ur wireless connection with the wireles mouse and also check the lights on the mouse..and what u can do is call up dell and tell thatm to replace it for u or for complete solution u can call up for premium tech support.......take care ...

Jan 23, 2009 | Microsoft Wireless Optical Mouse

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