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Installing four-in-one printer, computer can not find phone wall jack? system has external modem, can not figure out how to connect fax connection to phone system on COX cable feed to modem?

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If youre modem does not have a phone jack connection you need a unit w/ one call cable company for a replacement

Posted on Sep 09, 2009

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Trying to connect fax with my optimum (which is a triple play package) I also have wireless. The Wall jack cord is going directly into the modem. How do I connect the fax?


Your Optimum modem is acting the same as the phone company's input line to your home. The cord that goes from it to the wall jack is actually powering up all wall jacks it the home. You can:

  • Use any available wall jack in the home to cable up to the fax.
  • Split the output signal from the Optimum and connect to the splitter (may not work).
  • Run the Modem output to the LINE connection of the fax, and the EXT output of the fax to the wall jack (may not work)

Jun 28, 2015 | Office Equipment & Supplies

3 Answers

I cant send a fax or reseave one


Sir/Madam

Solution one: Check the fax connections Use the following steps to check the physical connections, and then use the HP Fax Test Service.

Step one: Check the physical connections

  1. Disconnect the telephone cord from the HP fax product, and then examine the connector on the end of the cord. Make sure that the cord has only two wires. Figure 1: Two-wire telephone cord

fe080726-3749-4408-9bf4-fb54019e59a9.gif
  1. Four-wire telephone cordGraphic: Four-wire telephone cordIf the cord has four wires, replace it with a two-wire phone cord.
    If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
  2. Connect one end of the telephone cord to the telephone jack, and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product.
    Figure 3: Fax only


def10672-5060-4912-ab57-70e1058c1a3d.gif

  1. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  2. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephon


  3. 1 - Telephone jack2 - Two-wire telephone cord to 1-Line
  4. Connect a single-line telephone to the 2-Ext port on the back of the HP fax product.
    Figure 4: Fax and telephone

21343049-8db2-404b-a921-e7fa4f985989.gif

1 - Telephone jack 2 - Two-wire telephone cord to 1-Line
3 - Telephone
If other devices need to use the same telephone jack, make sure that they are connected to the 2-Ext port on the back of the HP fax product.
Figure 5: Fax with answering machine and telephone


a97fe5c2-e32c-4ca0-aabd-68855faaf816.gif

  1. 1 - Telephone jack2 - Telephone cord from 2-Ext
    3 - Optional telephone cord to telephone
    4 - Optional telephone
    5 - Answering machine
    6 - Two-wire telephone cord to 1-Line
  2. Pick up the telephone receiver and listen for a dial tone. Make sure that you can dial out using the telephone keypad.
    If there is a dial tone and you can dial out using the telephone, the HP fax product is connected correctly to a working telephone cord and telephone jack. If there is no dial tone, check the configuration again and make sure that it is set up correctly.If You Still Having Hp Printer Problem Then Visit Official HP Printer Website On Below Link URL http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02263145
Or

If You Still need HP Printer Online Help Then Follow Us On:


HP Printer Support

Feb 12, 2014 | HP LaserJet 3030 All-In-One Printer

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

I got a new computer EMachine. I wanted to hook up my Brother MFC 420 using my CD, but no luck. Maybe I have it hooked up wrong. My last computer had a telephone line hook-up. but new one doesn't. I...


Hello s_fields75. I just read your problem and was wondering if you checked your cable connections. You stated that you may have hooked it up wrong. I would definitely make sure your cable connections, USB, etc., are correct. The printer is an all-in-one and should just automatically find the connection through your modem for the fax feature. If not, you might need to get a splicer for your phone line (you can pick one up at radio shack for less than $10). Unhook your phone line from the wall jack. Plug in the splicer into the wall jack, then plug the phone cable into one jack and your fax phone cable into the other. That should do the trick. If not, you may need to download an updated driver from emachines or brothers' websites. Hope that helps!

Sep 22, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Ok Im a ding dong. What plug does the phone line go to. I have 3 holes. One with a pic of a phone, wall jack and the other one is a computer. I need to fax! Help!!


You are NOT a ding dong!

These plugs can be confusing. If you are just going to use the machine to fax, then plug your phone line into the jack on the fax machine that looks like a wall jack and connect the other end to the wall jack on the wall. This is also called the "line" jack.

If you want to use a phone with the fax machine (if it isn't already equipped) then plug the jack in as described above and plug a phone into the jack that looks like a phone. Test for a dial tone.

The remaining jack applies if you want to connect your PC modem through the fax machine. Your PC (assuming you have one) may or may not have a modem.

Dec 09, 2009 | HP OfficeJet D135 All-In-One InkJet...

2 Answers

I have a Arris Modem from time warner cable, no i


do you have dsl filter where the phone line comes out of the wall and goes into the Router.

https://en.wikipedia.org/wiki/DSL_filter

Mar 26, 2017 | 2wire (1000-000057-000) Modem

2 Answers

Clearwire VOIP ph adapter + Can only connect 1 phone downstairs


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if you need more call me at 804-372-RROD

May 03, 2009 | Linksys SPA-2102 NA Analog VoIP Adapter...

1 Answer

Don't know how to connect with phone and computer


USB Cord (Included with Printer) ---Connects to PC (computer).

Phone Line Goes From Wall To Printer (For Fax)

There Should be a seperate jack for both Line-In/Fax....and Phone......The Phone goes out to your phone handset

Apr 20, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?


Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

Apr 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I can't receive and send fax


The splitter the technician is referring to goes on the wall jack. One should have come with the "modem" installation package.
Take a regular telephone cord and plug one end into the splitter and the other into the line jack on the Fax/printer.
When your done you should have two phone cords connected to the splitter - one going to the "modem" and the other to the printer.

Nov 11, 2007 | Office Equipment & Supplies

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