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From the BlackBerry ID login screen on the smartphone select Forgot Password.
Enter the BlackBerry ID Username and select OK.
Enter the answer to the password recovery question and select OK.
A confirmation will display Your BlackBerry ID Password Recovery email has been sent firstname.lastname@example.org or Instructions for resetting your password have been sent to your email address.
Access the associated mailbox, locate the password reset email, and select the Change your BlackBerry ID password link. Note: The BlackBerry ID reset email will come from email@example.com. If the email is not found in the email account inbox, check the Spam or Junk folder
When the password reset page loads, enter the New Password, Confirm Password, then clickSubmit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into the BlackBerry ID.
Usually problem with the LCD backlight. Try to get it replaced under warranty with your provider. Out of warranty? = You can get the screen replaced at Blackberry repair or try to repair it yourself for free or have a friend do it using Blackberry Repair Guide.
The part is available on ebay.
check to make sure the numbers have been saved correctly under you contacts, i ran into an issue like this before and it was because 2 different contacts had the same number saved. the msg would send to who you selected but the address book would select the first name that was present in alpha order for the number the msg was sent to.
For more assistance feel free to email firstname.lastname@example.org someone will respond to your email in a timely manner. Our site is down for redesign but email is still fully functional. Upon the return of our site we with be offering great blackberry downloads as well as 24/7 blackberry assistance.