Question about Jenn-Air JGR8775QD Gas Kitchen Range

4 Answers

Jenn Air lower door does not unlatch

Jenn Air double oven range. Self Cleaned and now lower oven latch does not reset all the way, effectively locking the lower oven door - not tight. It will lock correctly - tight - but will not unlock all the way. Touch controls work correctly.It is easy to reach in and unlatch the lower door. The latch seems to be about 2/3 over from where it should be. When the lower doot is shut there is enough of the latch to lock it again.

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  • Roger Rader
    Roger Rader Sep 09, 2009

    I have done both of these to no avail. The lock mechanism is not readily accessible ie there is not an outside manual lever. This is a Jenn Air dual fuel double oven with a mechanical probably solenoid or motor driven latch. The latch release only part way, enabling the door to be opened partially where I can easily reach in with a wire to move the latch. The latch moves easily but does not seat as it should.

  • Roger Rader
    Roger Rader Sep 10, 2009

    Thanks for the info but I had actually tried all of those suggestions prior to contacting Fixya. I am somewhat familiar with appliance repair, etc I locked and unlocked both ovens(JDR8895 is a dual fuel double oven), reset the controls, started self-clean and then canceled, etc. I really was longing for something that I might not have known or was unaware of.

    It is obvious to me the motor is not functioning properly ie it locks fine but does not unlock, the locking mechanism moves easily meaning it is not bound, the control rod is functioning, etc. So, I guess I will just order the part and replace it.

    Thanks.


  • Roger Rader
    Roger Rader Sep 12, 2009

    Thanks but the controls work fine and I had already done what you suggested - it is in the owner's manual. The problem is the lower latch is not moving all the way "open" to allow the door to unlock. It moves only part of the way -- about 2/3rds.

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4 Answers

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There may be some caked on carbon deposits up inside the mechanism use some spray oven cleaner on the mechanism a couple times and proceed to work the latching mechanism back and forth this should free up the locking lever and the sticking mechanisms.

Posted on Sep 12, 2009

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  • Contributor
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To Unlock Control Panel and Both Oven Doors:
1.
Press and hold upper oven CANCEL and COOK & HOLD for
3 seconds. “OFF” disappears from the display and “LOCK”
flashes while the controls and oven doors are unlocking.

If the gasket is in any way altered even from cleaning it will mess up the seal.

Posted on Sep 11, 2009

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The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.
------------
if the lock latch assembly is got cracked or worn out then assembly has to be replaced.it has been noticed in many cases that after selfcleaning the latch lock assembly gets damaged or cracked.
you can get new assembly at
www.repairclinic.com
--------
this will help.thanks.please do rate the solution.thank you for using fixya.keep updated.

Posted on Sep 09, 2009

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If a self clean oven door lock fails to open after the self clean cycle and sufficient cooling time has elapsed (approximately 1 hour), there are several things you can try.

1. Unplug the unit or shut off the circuit breaker for 5 minutes. Plug the unit back in or turn on the circuit breaker. Set the clock and gently try moving the door lock lever (is so equipped) or opening the door.

2. Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever (is so equipped) or opening the door.

If these procedures fail to correct the condition, the lock must usually be accessed and moved manually to open the door.

*Note: Some model ovens require the oven door to be manually unlatched before the controls are returned to the OFF position or else the door may not be able to be unlocked. Check the owner's manual for proper operating procedures.

Warning! Do not attempt to reinitialized a selfclean mode if any sort of error code is displayed on an electronic control. Doing so could create a potentially hazardous condition.

Posted on Sep 09, 2009

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2 Answers

Lever will not unlatch after cleaning.


The lock is a latch connected to a temperature sensitive bi-metallic spring that locks the door when HOT and releases it when it cools to a safe level. Self cleaning ovens reach over 500F in cleaning mode.

If it's been a few hours and the door is cool it should open. If not, press the door closed a bit and whack the top of the stove with your hand. It may be stuck or gummed up as that part does not get cleaned during the cycle.

You may be able to raise the top of the burner deck like the hood of a car and see some part of the locking mechanism and be able to get the door open. Replace the lock.

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This is GE's trouble shooting advise:

Range - Oven Door Won't Unlock After Self Clean

The Oven Door has been Locked Accidentally:

  • If no food or utensils are in oven, put it into a short self-clean cycle (1-2 hours).


  • If there is food in the oven, let the oven cool to room temperature and try to unlatch the door.


  • With electronic ranges there is a small chance that turning the circuit breaker off for a few minutes and turning it back on can release the door. latch to the "off"


  • Note: Do not force the latch at anytime!

Door Will Not Unlock After Cleaning:

On models with mechanical latches:
  • Once the oven is cool after a self-clean cycle (approximately 30-90 minutes), slide the latch over to the left.(Some older models have a latch release button that must be pushed in while sliding the latch over.)
Note: Some models with oven Set and Temperature knobs must have those knobs set in the Clean position before the latch can be moved to the left. If your door won't unlock, try turning those knobs back to Clean, then slide the latch over.

If the above suggestions do not work try the following to unlock your door:
  1. Disconnect power to range for 30 seconds.
  2. Reconnect power and see if door will unlatch.
  3. If door does not unlatch, and you do have food in the oven, wait for oven to cool completely and try again. If it still will not open you will need service.
  4. If door does not unlatch, and you do not have food in the oven, set the oven up to clean for 1-2 hours.
  5. Wait approximately 30 minutes and try to unlock the door.
  6. If the door unlocks, the control has reset itself and there should not be any other problems.
  7. If the door will not unlock or if you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.
Note: Under no circumstances should you ever force the door or latch open.

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1 Answer

I used the self cleaning mode on my dual fuel oven and can't get the door to unlock. Not sure what model, but it is about 12 years old.


if you have dial controles. if you turn off the oven thermostat to off, it will not let oven unlock. keepit set to clean and you should be able to unlatch.
If digatil clock ,auto lock try reseting into clean and then cancle it. Dont forcethe door. you will cause more dammage.

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