Question about HP OfficeJet 7130 All-In-One Printer

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Scanner Failure turn off then on again

Turned printer off for minutes, days and a week and still get the same message. Great machine until I ran into this problem. Please help!

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Sorry but you have a bad scanner assy.
need to replace it

Posted on Sep 09, 2009

Testimonial: "Thank you very much for your help....Not what I wanted to hear, but you helped out as no one else knew what was wrong with it."

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How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?


Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.

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My cx3200's control panel reads scanner error. I unlocked the transportation lock, turned off, turned on. It stayed off for about 2 minutes then came right back on. While the error light was off tried to...


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Machine won't print


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1) Make sure printer is directly into the wall and not a surge protector or power strip
2) Remove cartridges from printer
3) Unplug power from back of printer and wait 30 seconds
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Scanner failure during the initalization/starts up.


Sound as if your scanner is broken..
Could be something in there stopping it from moving, the motor could be bad.
It might have Home Positioning errors, causing this error.
To get it Fixed? The machine is about 140 dollars on Amazon?
The company I work for, the first hour is 125 (I do not know how much it cost to repair these)
Unfortunately these little ink jet printers are not designed to be repaired. They are considered throw away.
Sorry


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Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

thank you so much.

adonscott

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Hi,

Below is the document that i want you to follow.

CLICK HERE ===>> DOCUMENT

Pleae let me know the result after performing the steps.

thank you so much.

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Switch the unit. let it rest for half an hour. While it is resting check the manual for any 'faults' list. Look for a 'reset' command - may be mean pressing several buttons while the machine is off and then with the buttons still pressed switch on the machine[you may need two hands and a nose or three hands for this ;-)] If still out of luck go to places for further info HP technical support team or www,fixyourownprinter.com

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