Question about NetGear WGU624 802.11g Double 108 Mbps Wireless Firewall Router: WGU624NA (NTWLNGGU624N)

1 Answer

My router used to work wirelessly a month ago and now it doesnt

My router used to work wirelessly a month ago and i've been trying to fing out whats wrong can u help me

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Contributor
  • 854 Answers

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Posted on Sep 09, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Roku is not finding my belkin router. It used to work. suddenly it doesnt. I


If its an older belkin, they have been known to go bad around 3 years, have to buy a new router. I lost all my wireless and that solved all the problems.

Dec 27, 2012 | Belkin F5D8236-4 Router

3 Answers

Hi i've forgotten the password i set for my router about 18 months ago, so i can access wifi on my ipod touch, i've tried to reset and restore to factory settings using the button on the back,...


Hi,
Since you reset the router, the username and password were set back to its default values as well. For Netgear, the username and password is: Username = admin Password = password

Aug 29, 2011 | NetGear WNR2000 Wireless Router

1 Answer

Hello, I've had my D-Link router for about 5 years now. The model is WBR-1310. The connection worked fine up until today. I took off the connectivity between the router and my PC about 6 months ago,...


If the default password on the D-Link has been changed then-
To reset the D-Link back to the default settings -
Press and hold the RESET button at the back of the router with the power ON untilthe LEDs flash at the time the release the RESET button.
Connect a LAN cable from the D-Link to your laptop/computer's LAN port, openthe browser on your laptop/computer and enter the D-Link's configuration URL..
http://192.168.0.1
The default login = admin
The default PW = blank (just press Enter) You can now change the default password.
You can now configure the wireless settings. Now configure the wireless card in your computer/laptop withthe router's wireless settings.
To secure your wireless network from unauthorized access,please click on this link and follow my instructions :- http://www.fixya.com/support/r3559128-wireless_router_security

Jul 21, 2011 | D-Link 802.11g Wireless Router WBR-1310...

1 Answer

Hello, i have a D-link wireless router 802.11g/2.4 Model DI-524 when i look at my internet wireles conection on my Computer doesnt show the D-Link name it just shows Other Network, i dont know why and i...


Hi there,
By reset I am assuming that you mean you've pressed the reset button on the back of the router for 30 seconds to return it to manufacturer's state?
If this is so, and you're still getting the same problem, You need a new router.
Sorry for the bad news, but routers only last for so long. ESPECIALLY D-link.

May 11, 2011 | D-Link AirPlus DI-524 Wireless Router

1 Answer

Bought router in 2009 and worked fine up until about a month ago. Every couple of minutes will disconnect. Wireless connect on laptop shows it is connected. I get page not found. Soon as I unplug it...


try updating the firmware to the latest version.
http://en-us-support.belkin.com/app/answers/detail/a_id/306/~/f5d8236-4-n-wireless-router---firmware
it may fix any bugs or wireless issues in the update.

Apr 05, 2011 | Belkin F5D8236-4 Router

1 Answer

I have got a linksys router wrt54G I cannot get wireless contact with the router. I ve tried cmd.exe ipconfig no result i ve tried 192.168.1.1 does nog bring me to the inlog dialogscreen i do have a wire...


There should be a eset switch on the bottem of the router you will probably need a pen tip to push it, because it is small, that should reset it back to factory basic settings. If not have you tried 192.168.2.1 instead of 1.1 somtimes routers use this not the one you have used, post back if none of this works.

Sep 22, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

Worked great until a couple of months ago. Have


You can see network key by logging in to router settings. Some routers are 192.168.1.1 and some are 192.168.0.1. All you have to do is type it in to address bar on any browser and log in and under wireless tab it will give you field where it says wep or wpa encryption and this is what you need. Hope this helps.

Feb 15, 2010 | Dell Inspiron 1501 Notebook

Not finding what you are looking for?
Computers & Internet Logo

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top NetGear Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Are you a NetGear Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...