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I cannot boot up my computer, it says a disk read error, press Ctrl+Alt+Del.

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Computer hard disk error could comes when one of this situations , first damaged hard disk and another could be virus infection on the computer.
Computer virus could delete the MBR and that would cause the error. Run the disk repair if you have one with the computer, run anti virus to remove the virus. If there is disk hardware damage try running good hard disk repair software like Norton Disk doctor, or simple FDISK to repair the damaged boot sector or any bad sectors that the software could detect. Make sure to back up all the data using the CD boot DISK first. In case you need to reinstall the operating system , you could still have data back once the reformating and reinstalling is done.

Posted on Sep 17, 2009

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First and formost ensure you are booting form the correct device.

(when all the text appears on screen at the beginning of the startup sequence push F8 or F12 in order to bring up a list of devices to boot from and choose each one until it does something different. Or if you are feeling clever choose your hard drive from the list if you know which one it is. 

If none of those work Chances are you will need to format your hard drive which also means losing all of your documents, settings programs, operating systems and so on.

And then re install an operating system

Most operating systems will have a formatting tool on their install Cd's 
(windows vista and windows 7 have those options on the Custom Installation option.Windows XP has that option available during the install process (follow the onscreen prompts) 

If this doesnt work you may need to perform a deeper format which physically removes all the data from the drive.
http://dban.org for help and instructions on how to do this.

And finally if none of that works chances are that your hard drive is physically broken and must be replaced. 

Nick

Posted on Sep 09, 2009

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I hope it's simply a diskette in the diskette drive...
Otherwise, your hard drive may be bad.

If you moved the computer, the power or data cable may have come loose.

Open the case and check the cables. If you find an "extra" power cable in the case, swap that power cable with the one in the hard drive.

Posted on Sep 09, 2009

  • Just Gort
    Just Gort Sep 09, 2009

    Don't format the hard drive .. unless you have a really good backup (for sure) or don't care if you lose your data...



    Better to buy another hard drive and reinstall everything.

    Once it works, then add the current hard drive back into the computer as a "second" hard drive.

    Maybe it will run long enough to copy the data to the first (new) drive.



    Hope this helps!!

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1 Answer

Doesnt startup,but rather displays "A disk read error occurred.Press Ctrl+Alt+Del",it does that again and again


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Have you checked your bios to see what the system is configured to boot from first? Make sure your hard drive is the first boot device in the list.

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Most likely the hard drive is failing, run diagnostics on the hard drive if you have a resource CD. Or you can download them from support.dell.com

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Hello, While trying to boot up, I received the message, "disk read error occurred. Press ctrl+alt+del". The same message appears after I press ctrl+alt+del. What can I do to resolve the issue? Thank...


This is called a disk error which generally means your disk has failed. You need to get your data off it if it is not backed up. You will have to replace the disk.
A local computer shop might, just might, be able to install it into a second computer and read the data. The more you fuss with it the lower your chances of getting any data off it.
If this answers your question, I'd appreciate 4 thumbs. I do this for fun and do not get paid.

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Ctrl+Alt+Del to restart error


Is it a black screen right when you boot your computer? If so this could be a fatal disk error and the harddrive has crashed.

There is no easy fix other than to replace the harddrive.

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Problem with a disk read error


There are a couple of possibilities.

1. The hard drive is defective.

2. The operating system is corrupt.

The easiest way to test this is to run the restore cd that came with the computer to reload Windows.

If you get this error while running the restore cd then you will need to get a new hard drive.

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