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I have a friend with a Whirlpool ED5PHAXMB00. It's producing ice, and dispensing ice, but no water will dispense. She changes the filter evey time the light comes on, so am thinking it's not that. Have had her try multiple times to make sure it's not a frozen water issue. Not sure where the reservoir is on this model, or if there is one, or just a water line from the filter to the dispenser. Any ideas?

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  • Refrigerators Master
  • 1,606 Answers

Some refrig's , water goes to filter first , some thru water valve first and then the filter . On this model , it goes to the water valve first , then the filter .
1) never change the filter just because the light says to . Only replace when icecubes get small or when water flow from dispensor slows . A filter can last 6 mths- 1yr. and sometimes longer .
2) the resevoir is in the refrig section , behind the lower crispers
3) the water valve is probably the problem
pt# 4389177

Posted on Sep 09, 2009

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1 Answer

How to make the ice maker work


Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

Sep 04, 2011 | Kenmore Side by Side Refrigerator

1 Answer

Refrigerator dispenses ice, but does not dispense water?


Unfortunately, the housing that the water filter fits into is also the housing for the solenoid controlled water valve, and that is the most likely failure item.

Mar 29, 2010 | Whirlpool GS6SHAXMQ Side by Side...

1 Answer

Whirlpool Water Dispenser not working and not producing ICE.


check the fresh water solenoid on the back of the unit theres a screen in the water line to it that maybe clogged also crak the line lose gently to isure water is passing through it if not? then change the water solenoid

Jan 15, 2010 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Water dispenser has stopped dispensing water. I have a whirlpool 25.4 cu ft. Side by Side Refrigerator


there are a few things to check real quick
does your ice still work
does your ice make still work
when was the last time you changed the filter
when you do call for water can you hear the water solonoid

Nov 03, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Whirlpool water dispenser and ice maker quits


change your water filter its probably full of dirt and plugged

Jun 13, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

I have an old Kenmore 26 side by side that dispenses water and ice. At one point it stopped producing ice and dispensing water. I changed the inline filter and it worked perfectly. Happened again shortly...


It sounds like you need to replace your water inlet valve , it is a dual valve for ice and water in the door and they go out often , the solenoid is not opening anymore , it is located where you hook up the water line.
Let me know if you have any other questions.
Phil

Apr 10, 2009 | Whirlpool GD2SHGX Refrigerator

1 Answer

NO ICE


Check this first,
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
ice and water dispensers. To turn off the ice maker, see “Ice
Maker & Storage Bin.”
 Press and hold LOCKOUT for 3 seconds to lock the
dispenser.
 Press and hold LOCKOUT a second time to unlock the dispenser.
Let me know if this helped, Sea Breeze

Mar 22, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

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