Question about Sentry Fire-Safe Media File - SEN6720

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Cant get my combination to work.

My Son bought this Sentry safe SO500 Model#2-730557 about 12 years ago he gave it to me,I used the same combination all these years now it does not work,i need to know how to put a new combination in it. thank you.Rilla Thomas

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Posted on Jan 02, 2017

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SOURCE: Forgot Digital Combination of Sentry Safe Model #SO500

https://www.sentrysafe.com/customerCare/retrieveCombination.aspx


They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.

Posted on Feb 08, 2008

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SOURCE: I have a sentry safe

Locksmiths agree on How to install sentury safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.

Posted on Aug 09, 2010

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1 Answer

My children locked a brand new safe some years ago and I need the code to open it . NEVER BEEN USED.


Yes if it is a Sentry safe. Other makes have a similar service. That type you can sometimes open by hitting the top with the heel of hand and turning the handle at the right time. There is a video showing how to do it. Here is the video
https://youtu.be/hcYB9ceiAiY


http://www.sentrysafe.com/CustomerCare/Need_A_Key
Sentry Safe Need Key

Sentry Safe Need Key

sentrysafe.com

At SentrySafe we do more than just build safes We create peace of mind for lifetime For over 80 years SentrySafe has built fire resistant safes that provide security and protection...



Apr 22, 2016 | Sentry Safe SentrySafe Model SFW123CS...

2 Answers

Lost combination


You need to call sentry and to give them model number, they will give you an unlock code.

May 22, 2008 | Sentry Fireproof Safe

1 Answer

Combination sentry safe ba-358405


All you have to do is find your owners manual the sentry safe combination was posted in. Unless you locked it the safe as happens all the time. After all that is the safest place for it right. Or you can just call a locksmith service tech with the serial numbers

Dec 20, 2012 | Sentry Fireproof Safe

1 Answer

SENTRY SO500 will not release and open. Combo is correct


From the Sentry Safe web site:


In order for Sentry Group to release a combination for any safe, we require a notarized request, stating that you are the owner of the safe (the last name of the notary public must be different than that of the safe owner). Please indicate how you'd like to receive your combination.Options include first class mail, e-mail or fax.Your letter must clearly indicate which method you are choosing to receive your combination, as well as the mailing address, e-mail address,or fax number to which it should be sent.Note that failure to indicate the method in which your combination should be returned to you will result in delays to the process.Please include the model number, serial number, and a $20 check or money order (please do not mail your credit card number), your address and telephone number.

Your request may be mailed to us at:
Sentry Group
Attn: Dept. 200 882 Linden Avenue
Rochester, NY 14625-2784
Please allow 7-10 business days, upon receipt of your request, to receive your combination.

This request may be faxed to us at : 585-381-2940.

The combination will be faxed or e-mailed back to you only if requested to do so on your correspondence and you have included a copy of a $20* money order on your fax (please allow 24 hours for processing your faxed request).

To pay by MasterCard or Visa please contact our Customer Service Department at 1-800-828-1438 (please do not fax your credit card number).


* Prices subject to change

Jan 29, 2011 | Sentry Fireproof Safe

1 Answer

I have a sentry safe model so500 & the batteries are dead, so I can't open it. I know the combination, I just can't open it! HELP!!! thank you, Lesley


Locksmiths agree on How to install sentury safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.

Aug 07, 2010 | Sentry Fireproof Safe

1 Answer

I had my safe for a year and i forgot the code i need the default code for my sentry safe x075 model


By Office1000 at 06/04/2006 20:46
"I bought a used Sentry Safe at a garage sale"

"I bought a business and it came with a Sentry Safe that is locked"

Help!

We get these requests everyday. Unfortunately, eventhough Office1000.com sells many Sentry Safe products, we don't have combinations for any of them. There is a quick and easy answer. It can be found on Sentry's webpage and we have reprinted here it for your convenience (though of course the details may be changed at anytime):

Lost combination:
First, find your safe’s Model and Serial Number.
The Serial Number is in this packet, and is also printedon the small label beside the door hinge (outside). Send a copyof this, a notarized letter (last name must be different than that of owner) stating you are the safe’s owner, and a check or money order for $12.00* (U.S. funds) to: Sentry Group, Dept. 200,
882 Linden Avenue,
Rochester, NY 14625-2784 USA.
If using a credit card (Visa/Mastercard only), call 1-800-828-1438
and fax your Model and Serial number with the notarized letter
to 585-381-2940.
That's it. It's simple.

We can't offer any further assistance on lost combinations or products not purchased from Office1000.com

If you made a purchase from Office1000.com (a Sentry Safe or anything else) and you need help, please use our customer service form and include your order number

Jul 20, 2009 | Home Security

1 Answer

I have a sentry SO500. I know the combination but


A locksmith would try to replace the batteries. Sometimes you will get the green light but the batteries still will not have enough power to retract the latch.

Jun 12, 2009 | Sentry Fireproof Safe

5 Answers

Sentry safe S3877 have key and know combination but battery dead


Use paperclip to push in pin size hole below keyboard and then slide panel to right. Battery box is right there. Replace batteries and then was already to accept code.

Apr 08, 2009 | Sentry Fireproof Safe

3 Answers

Forgot Digital Combination of Sentry Safe Model #SO500


https://www.sentrysafe.com/customerCare/retrieveCombination.aspx


They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.

Jan 23, 2008 | Sentry Fireproof Safe

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