An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: my screen went white...
LG had a problem with their first screen manufacturers in which caused LG to recreate a whole new batch of LG 8500's The white screen was common for a short while.
As im assuming you all have verizon wireless, Take your phone into the nearest corporate store and have a tech look at it .. If your under warranty and there's no physical or liquid damage to the phone, you can have it replaced for free. If none of that is true then it's gonna either be 50.00 plus tax where applicable or buying a new phone.
But still, take it in .. have them look at it .. just looking at it costs nothing.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
SORRY THIS IS SO LONG!-But it may help! I got the white screen and then the flashing black verizon screen. The tech help person on the phone told me to check for moisture damage. Take off the battery. Look for two dots. One on the battery and one above the metal connecting prongs on the back of the phone. They are paper stickers. If there is no damage--the dots will be perfectly white with small purple/red x's on it. If there is damage--the dots will be a solid color(purple/red) or a faded pink color(that's what mine looked like). The tech suggested I let my phone sit in a sealed container overnight with dry rice to draw the moisture from the circuitry(I'm trying that tonight). If that doesn't work(or you don't have a moisture problem), I read that you can try to have the firmware reinstalled at a store. She said it would take 40 minutes for them to do and it is FREE and that could do the trick. The sales clerk at he store FAILED to tell me about the option of reinstalling the firmware. NOT HAPPY with him! I found that out on the web. Poor customer service. He just wanted me to buy a new phone, but like everyone, I have irreplaceable numbers trapped in there! and I LOVE MY LG vx8500!! Good Luck!
If your screen changes to white or blank, also if the device turns itself off, the problem is probably the flex cable, You can get one from EBay for a few dollars and instructions on how to replace it are here, http://diymobilerepair.co.uk/LGChocolate.html Good Luck
mine did this a few weeks ago. there's no solution; you need a new phone. if you talk to verizon they'll send you a new one for free; they sent me the new chocolate !! if they wanna make you pay the fifty dollars; tell them to google "lg chocolate white screen"...it worked for me :D
Note: On the inside of your battery housing there are two color sensors. They look like red and white stickers, however they detect moisture. If they are totally red your hosed and Verizon will not preform any work on the phone. There is one on the battery and one on the phone battery housing. Be careful not to get them wet. If they are not red totally. Contact Verizon or your warranty company to get the phone replaced. Or use the new every two to upgrade and get a phone that is not named aptly after your favorite snack. I love chocolate but the phone sucks I own one and if you hold real chocolate to your ear you ... well you can figure out the rest. By the way one of my tech head friends told me not to get this phone but I did not listen. And boy am I sorry.
ok, take out the battery and look and see you can see a white dot pice of circular paper, if it is red, your phone somehow got water in it, look at your battery(white dot paper) if it is red than you have water in you phone. now you need to dry it! leave it on your car dast board in the sun 24hrs or use a hair dryer ( use low heat) you must dry your phone and battery completely before the next step, Next step- find a good working battery and insert it in your phone, see if this will correct your problem, sometime the battery volt are very low or maybe the battery itself its bad, but make sure you put in a new battery to test this out, don't pay for the battery until you check you phone at the counter, ask for the right model for you phone.