Question about LG CHOCOLATE VX8500 Cellular Phone

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My screen went white... works, but like I said, my screen is white-its an lg chocolate phone. Also what color should the sticker be--mine is white with a few red lines??

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  • Anonymous Dec 11, 2007

    the screen is all white the phone still works i can call and recieve just doesnt show anything

  • Anonymous Dec 13, 2007

    yeah my alarm went off for work this morning and I tapped the ok button and the screen went white with lil interlaced type lines through it and just wouldnt turn on or off, I removed the battery and tried to let it sit for a while and it still just has a white screen when I put it back in and power it up. the pad or keys will not light up when i open the slider either.

  • Anonymous Feb 25, 2008

    same problem but can't do anything with mine 2nd time i have to have my ohone replaced. First time the touch buttons wouldn't work. extremely disappointed.



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  • 77 Answers

LG had a problem with their first screen manufacturers in which caused LG to recreate a whole new batch of LG 8500's The white screen was common for a short while.

As im assuming you all have verizon wireless, Take your phone into the nearest corporate store and have a tech look at it .. If your under warranty and there's no physical or liquid damage to the phone, you can have it replaced for free. If none of that is true then it's gonna either be 50.00 plus tax where applicable or buying a new phone.

But still, take it in .. have them look at it .. just looking at it costs nothing.

Posted on Dec 19, 2007


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Related Questions:

1 Answer

Lg chocolate got wet and now the screen is white

no ways of fixin it cuz yur screen is infected.. try out a new 1..

Jul 21, 2009 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer


SORRY THIS IS SO LONG!-But it may help!
I got the white screen and then the flashing black verizon screen. The tech help person on the phone told me to check for moisture damage. Take off the battery. Look for two dots. One on the battery and one above the metal connecting prongs on the back of the phone. They are paper stickers. If there is no damage--the dots will be perfectly white with small purple/red x's on it. If there is damage--the dots will be a solid color(purple/red) or a faded pink color(that's what mine looked like). The tech suggested I let my phone sit in a sealed container overnight with dry rice to draw the moisture from the circuitry(I'm trying that tonight). If that doesn't work(or you don't have a moisture problem), I read that you can try to have the firmware reinstalled at a store. She said it would take 40 minutes for them to do and it is FREE and that could do the trick. The sales clerk at he store FAILED to tell me about the option of reinstalling the firmware. NOT HAPPY with him! I found that out on the web. Poor customer service. He just wanted me to buy a new phone, but like everyone, I have irreplaceable numbers trapped in there! and I LOVE MY LG vx8500!! Good Luck!

Sep 03, 2008 | LG CHOCOLATE VX8500 Cellular Phone

3 Answers

LG Chocolate White Screen then changes to Cellphone Provider's "screensaver"

If your screen changes to white or blank, also if the device turns itself off, the problem is probably the flex cable, You can get one from EBay for a few dollars and instructions on how to replace it are here,
Good Luck

Aug 06, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

Lg chocolate vx8500

Chocolates are garbage. Call your cell phone provider. They will hook you up with a new phone!

Jul 25, 2008 | LG CHOCOLATE VX8500 Cellular Phone

2 Answers

White screen!!!!!!!

mine did this a few weeks ago. there's no solution; you need a new phone. if you talk to verizon they'll send you a new one for free; they sent me the new chocolate !! if they wanna make you pay the fifty dollars; tell them to google "lg chocolate white screen" worked for me :D

Jul 15, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

My phone got wet

Take the battery out and let it dry for a day then put it back in the phone and it might work. If you don't have any luck after that then take it back and get a new one.

Jul 03, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer


Note: On the inside of your battery housing there are two color sensors. They look like red and white stickers, however they detect moisture. If they are totally red your hosed and Verizon will not preform any work on the phone. There is one on the battery and one on the phone battery housing. Be careful not to get them wet. If they are not red totally. Contact Verizon or your warranty company to get the phone replaced. Or use the new every two to upgrade and get a phone that is not named aptly after your favorite snack. I love chocolate but the phone sucks I own one and if you hold real chocolate to your ear you ... well you can figure out the rest. By the way one of my tech head friends told me not to get this phone but I did not listen. And boy am I sorry.

Jun 29, 2008 | LG CHOCOLATE VX8500 Cellular Phone

1 Answer

Lg vx9400 screen problems

Take it in and switch it that's the only solution I can think of. Water damage is so hard to repair. So yessssss. Sorry about the screen I'm having problems with my chocolate so i feel your pain. =/

Jun 27, 2008 | LG VX9400 Cellular Phone

3 Answers

Phone will not turn on

ok, take out the battery and look and see you can see a white dot pice of circular paper, if it is red, your phone somehow got water in it, look at your battery(white dot paper) if it is red than you have water in you phone. now you need to dry it! leave it on your car dast board in the sun 24hrs or use a hair dryer ( use low heat) you must dry your phone and battery completely before the next step, Next step- find a good working battery and insert it in your phone, see if this will correct your problem, sometime the battery volt are very low or maybe the battery itself its bad, but make sure you put in a new battery to test this out, don't pay for the battery until you check you phone at the counter, ask for the right model for you phone.

good luck


Nov 30, 2007 | LG CHOCOLATE VX8500 Cellular Phone

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