Question about Acer Aspire 5100 Notebook

1 Answer

Our Acer laptop Model 5100-3825 has never worked.

Our Acer computer laptop has a beautiful screen, however it has never worked!! We've had it over a year and all it says on the screen is "shutting down". Both the battery and charger lights are green ... we have been told by Verizon that it is incompatible with their mobile system and therefore of little use to us as a mobile computer. It is impossible to boot up, it is impossible to do anything with. It is brand new and useless. Should we just throw it away??? Please pass this message on to the President of the company and send same to him directly if we cannot get any satisfaction.

Sincerely,

Barbara Sheehan

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 88 Answers

Yeah- good luck with that. If you have a pre existing trouble with the laptop and have repeated calls that are logged you may be able to get some satisfaction.
I'm guessing it's trying to run Vista? right? probably has 512 or less ram and is a stripped down model with the minimum standards to actually RUN vista. If nobody has actually suggested it- I would highly recommend trying to reload the operating system using the cd's that probably did not ship with the laptop. Seems manufacturers expect you to make your own cd's from the restore partition in the interest of saving themselves a few bucks.
If it's out of warranty- and they will do nothing for you- take it to a LOCAL computer shop that you can trust not to rip you off and get their opinion. An honest computer repair shop will only usually charge a minor fee to have a look at it- any more than that and you are getting ripped off. A diagnostic might save you a lot of money and frustration. If it's truly messed up you can always try selling it on E-bay as is.

Posted on Dec 09, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can't do a system restore


Please contact acer and ask for operating system disk.

Jul 07, 2013 | Acer Aspire Computers & Internet

1 Answer

Acer Aspire 5536 only gives black screen when i connect power supply


  • Nothing is more annoying than a monitor that refuses to turn on. Make sure your Acer monitor is plugged in to a functioning outlet. If it's plugged into a power strip, try replacing it with a new one or moving the plug to a different outlet. Ensure that both ends of the power cable are plugged in firmly and securely, and that the connection to the monitor is not loose.
Cable Issues
  • Your Acer LCD monitor will usually accept DVI and VGA inputs. If you have an older computer, a VGA cable should work fine. If it doesn't have a VGA port, you'll need to obtain an inexpensive DVI to VGA adapter at your local computer store. A DVI cable, however, is compatible with most modern computers and offers superior picture quality over VGA. Make sure you're using the cable that's compatible with your system, and that you have the proper conversion adapter, if necessary.

Jun 19, 2012 | Computers & Internet

1 Answer

I have an Acer Aspire 5515 laptop. My computer will turn on but it shows a black screen. I've tried turning it off and back on again. Removing the battery but it hasn't helped. Any suggestions??


Wow this is tuff,
Setting from keyboard, possibly.
Software, not likely.
Video Card, possibly.
LCD Screen, very likey.
But with no screen you options at home are limited.

There is a setting on laptops that allow you to send the video output to an overhead projector and cuts the laptop screen off. However, when you re-boot it usually defaults to the screen.

I betting on a screen failure. You may want to take it to a PC Repair shop. Or, buy one here,

http://www.hootoo.com/154-inchs-acer-aspire-5515-laptop-lcd-screen-panel-p-11162.html

http://www.amazon.com/ASPIRE-LAPTOP-SCREEN-SUBSTITUTE-REPLACEMENT/dp/B003XHDARC

http://www.amazon.com/ASPIRE-LAPTOP-SCREEN-SUBSTITUTE-REPLACEMENT/dp/B003XHDARC


Good Luck

Aug 12, 2011 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

I have a acer 4740g laptop.I ve got display problem.It shows several lines and i cnt work on it.Recently it got little pressed on its display.Can any1 help me?


Hello shreejan_man

First thing to do is to test the screen. Also you have not mentioned if there is any cracks or damages.

Plug the laptop to an external monitor (any type will do). If the display on the external monitor is OK then it means the laptop screen is damaged.

If the display on the external screen is the same as the laptop then the problem is internal with the graphic chip or the video contacts.

this laptop is not that old since acer released this model last year. Check you warranty status on it. Some acer laptops come with two year warranty. Check the laptop carefully, if there is no sign of physical damage, (cracks, chips ...) then take it back as a warranty issue.

Good luck
please leave comment, vote if this helped.

Feb 24, 2011 | Acer Computers & Internet

1 Answer

Hi ` I`ve got an Acer Aspire 6530 G laptop and I OS Vista but have no tried Windows 7 but the Acer Crystal eye web camera is not working so can you please explain hat I should do ??? Thank you Elisabeth...


Check from Acer Support Europe.
As for the camera for your Acer Aspire 6530 G, there are 2 model versions by vendors:- 1. Bison, 2. Suyin. Are you sure you have correctly install the correction drivers version on your Laptop Vista OS?

If you are not sure, check the laptop specifications manual/brochure, or you can reinstall the drivers for the camera by Trial & Error method. If it does work uninstall rejected drivers and install the next drivers.

Download Camera drivers @ Acer Support Site (UK)

Hope it helps.

Oct 30, 2010 | Computers & Internet

1 Answer

I VE GOT ACER X221W HAD IT SINCE 1 YEAR .. MY


I have acer aspire the mouse will not work

Aug 19, 2009 | Acer X221WSD Monitor

2 Answers

Does my Acer Aspire 5315-2290 have a system recovery? I wanted to restore it to its orignal start up progarams only.


If you have an Acer utility menu in the program list and one of the options is to restore your computer, then you do have that option.
If you have a CD or DVD that came with the computer, you can use that to restore it.
Otherwise, the answer is n"no"
You can then just go in and delete all the unwanted programs until you end up with just the ones that came with the machine.

Jul 15, 2009 | Acer Aspire 5315 Notebook

4 Answers

Acer 6920 LCD Screen damaged


The screen is impossible to repair if its cracked. Getting a new LCD isn't that expensive but only if you know how to replace it. Getting one from manufacturer is around 130. but there is an ebay link on the bottom you can get one for 70 or so with shipping.

This link shows you how to replace a LCD screen. even tho its not your model but is very close to how yours look.

http://www.insidemylaptop.com/remove-lcd-screen-inverter-board-acer-aspire-3620-laptop/

This is the link to a new LCD screen for your laptop.

http://cgi.ebay.com/NEW-ACER-ASPIRE-6920-LAPTOP-LCD-SCREEN-16-WXGA-GLOSSY_W0QQitemZ350199312405QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item5189817015&_trksid=p3286.c0.m14&_trkparms=66%3A2%7C65%3A15%7C39%3A1%7C240%3A1318%7C301%3A1%7C293%3A1%7C294%3A50

May 12, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

My Screen is pink


there must be some problem with the hardware of screen. get it checked from a professional

Jul 17, 2008 | Acer Aspire 5500 5570-2609 Laptop

Not finding what you are looking for?
Acer Aspire 5100 Notebook Logo

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

644 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...