Question about GE Spacemaker JVM1540 Microwave Oven

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My keypad is also dead.

My microwave is 2 months and 3 days old. The keypad died on Sunday -- the only buttons that work are 1, 2, start, cancel and vent fan. Everything else is dead as a doornail. GE is coming to fix it on Friday. I've heard that keypads have short lifetimes, but is it common for them to die after only 2 months of service?

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  • 3,006 Answers

No, but as with all electronic items faulty ones typically show themselves up during the first few months of use.

You've probably just been one of the unlucky ones.

Posted on Sep 08, 2009

  • Obertelli
    Obertelli Sep 12, 2009

    Thanks for taking the time to rate my answer, but I'm really puzzled as to why you think it's not helpful.

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1 Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.

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This microwave has a 1 year warranty. You are going to need a new keypad to correct your symptom. Let Sharp pay for it.
http://www.sharpusa.com/~/media/15710197EE3140AD888B896ACDC912DD.ashx
(Choose "open" ) Then go to page 2 for contact information. Page 3 sates Parts and Labor 1 year.

Thanks for choosing FixYa,
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