Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Fresh food side not cold freezer is cold

Model 5826

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Defrost the freezer, it's proably iced up. After defrosted turn back on and monitor. If smae symptons return it's most likey the defrost thermostat.
Have it changed, it's not an expensive part.

Posted on Sep 08, 2009

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The freezer works fine but the refrigerator will not get cold.


On most new refrigerators there is damper that opens and allows the cold air from the freezer to circulate through the fresh food side.
I have seen this same problem caused by over stuffing either the freezer side and or the fresh foods side. On the sides of the fresh foods section there are normally vents which allow cold air from the freezer side to flow. If these are covered up, the air cannot circulate and without air circulation, the temp rise.

Both freezer side and fresh food side work because air is allowed to circulate around your product. I saw a refrigerator that the bottom half was 70 degrees and top half 38 degrees. The shelf about halfway down was completely blocking airflow. Threw out a bunch of boldly items and bags, rearranged items so air could flow and unit started working properly again.

If the damper is not opening, I have seen them freeze shut. It may have to be thawed.

There is also on some models a recirculation fan that gets turned on to circulate cold air from freezer. If this fan burns out or is blocked, it may need to be replaced.

You can go to searspartsdirect.com with your make and model number and get a complete drawing and parts breakdown for most refrigerators. And more important, you can buy them and have the part typically in two days at your door.
Hope this help!

Apr 19, 2016 | Refrigerators

2 Answers

Freezer working fine, fridge not at all


Brand name and model would help but here is a guess. Most frost free refrigerators have the main cooling unit in the freezer area side. To get the fresh food side cold, there is a small fan in the freezer side that blows cold air to the fresh food side through a duct work or trap door. If that fan stops or fails for and reason, the first place you will notice the temp rise is in the fresh food section. See if you can hear the freezer fan running. You may need to push in the door switch for the freezer light to hear the fan because they sometimes run the fan wiring through the door switch. It may stop when door is opened.

Apr 03, 2015 | Refrigerators

1 Answer

Side-by-Side: Refrigerator will not maintain temp below 50 Deg. Freezer works fine - where is the problem? Model Number MSD2757AE


Your problem may be with:

* the "damper control assembly", which is located in the upper left side of the fresh food compartment. This control regulates the amount of cold air originating from the freezer compartment that enters the fresh food compartment.
* there may be an issue with the "fresh food temperature control assembly"

Check the temperature settings in the fresh food compartment (should be located up front). I recommend the "one-half way mark" for both freezer and fresh food compartments.

Contact an appliance service company.

Feb 19, 2010 | Refrigerators

1 Answer

Freezer side cold fresh side not GE GSH22KGMD


Find the return air It can't come in if it can't get out. also if you were checking it with the freezer door open you will not feel the air. Just in case i have done that myself. if all air ducts are open and it's getting o I should be 20 in fresh food with the control on 9.

Sep 22, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

We have a ge side by side and the refrigerator is freesing stuff. the model number is GSS25X SNA BS


Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

Otherwise, it could be the temp sensor(s) in the fresh food compartment. If the computer thinks the temp is too high in the fresh food compartment, it will continue to cool.

It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

Jul 29, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

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I have a refrigerator that is 10 years old it is a tpx24pbe bb model number and the refrigerator side is staying at 50 degrees what is the problem?


On my GE side by side (model GSS20IEMDWW), a warm fresh food side, as well as iced-over evaporator coils in the freezer, was caused by the temp sensor in the fresh food side sending faulty data to the computer.

The temp in the fresh food side would climb because air could no longer pass over the iced-up coils in the freezer side.

For me, the faulty fresh food side sensor made the computer always thing the fresh food side was too warm, making it constantly run the compressor (thus icing up the coils).

If you do not have a coil icing problem in the freezer, then your fresh food side temp sensor may be telling the computer that the fresh food side is already cold enough.

Jul 27, 2009 | GE Refrigerators

2 Answers

Refrigerator does not get cold - GE side by side


In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

Jul 27, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

The temperator is uneven


Our side by side GE model # GSS25SGPESS is not cold on the food side. the temp in the refrigerator is 48 degrees.

Apr 18, 2009 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

Kemore brand - freezer works fine, refrigerator not cold,


The fresh food side is cooled by the freezer side through a duct between the two. It will have a small door that opens or closes depending on how cool you want the fresh food side. The door opens more as you adjust the temp for the fresh food side colder. If the duct is blocked in any way, then it would be like setting the temp setting for the fresh food side warmer and warmer. The freezer would be cold and the fresh food side would be warm. Set the temp to midway. Check for any obstructions to this duct. The evaporator fan is what moves the air to the fresh food side.. If the evaporator fan is not working, this could vary well is the problem. You may have to check the evaporator coil to see if it is frosted up enough to restrict air flow over the evaporator and to the fresh food side. If this helps you find your problem, please rate me. If there is anything else I can help you with, please ask. I am here to help you.

Nov 14, 2008 | Refrigerators

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