Buttons don't work on my ice and water dispenser, can't switch between crush/cube/water. Light also doesn't work. Jenn Air Model JSD2789GES

Open the freezer door.
Pull the ice bin forward about 3 inches.
Push the ice bin to the rear of the freezer until it seats and locks in place.
Then try to dispense cubes.
The ice bin can become dislodged from its locked position and the crushed ice solenoid activates automatically.

The door flap may not be opening and closing completely thereby trapping the ice. There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

If you get ice cubes you have water. Check the plastic line from the solenoid valve to the water outlet, be sure it is not frozen. You may have a partially plugged filter in the water line or a bad solenoid valve.

Good Luck
Gilsh

We have a Jenn Air side by side, model JCD2389GEW. The ice dispensers work, the water does not. This started after I replaced the filter. I've checked and nothing is locked out. When you press the actuator pad to dispense water, you can hear a noise similar to a small pump which I assume is a solenoid attempting to open. Any ideas?

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

If the dispensor light switches to cubed or crushed , the panel is good . Remove the ice bin , and hold the light switch in . Press the arm for CRUSHED ice , and if you hear a buzzing or hum , then the auger motor is frozen . Use a hair dryer directly on the " forks " for a while , ocasionally holding switch and activating arm , until the forks move . Lower the freezer temp slightly and reinstall the ice bin .

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

hi there,

sounds like you have an icemaker problem. i would recommend replacing it.

sound like a bad(shorted) dispenser user interface INTERFACE DISP ASM WR55X10415

Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.