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Keyboard error, bought new keyboard but still have issue. have tried every USB and reboot. do not have reboot disk? ideas?

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  • leogupta May 11, 2010

    Please brief your problem. is any other usb device working on the computer??

  • Laxman Bisht
    Laxman Bisht May 11, 2010

    Kindly check and inform if any other USB devices are working properly.

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  • 54 Answers

Try loading the software that came with the keyboard - check manufacturer website of OS version drivers and install them

Posted on Sep 09, 2009

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Is it possible this is where the problem started? When updating the controller...

http://support.microsoft.com/kb/906690

I was going to suggest opening event viewer either through Administrative Tools or bye typing eventvwr in the Run dialogue box. You will see one column on the left and one on the right. The one on the right shows errors and performed operations alike, when you click on an area in the left column.

You'll see an "Event" tab if you scroll to the right after clicking on "System" in the left. Any red Xs mean error. Double click or right click & select "Properties" to read the error. Highlight and type Ctrl+C to copy the text in the Description area and search Google for an answer, careful where you click, reading the address for the location of the site, looking primarily for the support.microsoft.com website for solutions.

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My vote...

You can then/also try uninstalling the Keyboard & mouse drivers and rebooting to safe mode, then uninstall the Controllers themselves. Reinstall on reboot to normal Windows and try using only certified drivers... or drivers that came with the mouse/keyboard or that you downloaded as instructed earlier.

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Try to only stick with microsoft & Dell (your manufacturer) for driver updates. Programs that connect to sites and download new drivers for your system often install incorrect updates. Even if your system has a say, Toshiba AB-01234-YX, the driver for the component might not be written the exact same way Dell/the computer manufacturer has written it. You also do not know the programmer and cannot honestly say you can trust them when installing and asked "are you sure" if it is not digitally signed.

HTH.

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If this does not help please email me at thoughts001au@yahoo.com.au
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