Question about Kenmore HE2 Plus Front Load Washer

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No Power and door is locked w/load inside

Washing machine won't turn on it shut off at the last 3 min. of a cycle and w/the door still locked can not get it to power on or unlock Kenmore HE2T front-load

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  • 15,935 Answers

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 15, 2010

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1. The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
2. Washing machine won't empty water
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Jul 05, 2011 | Washing Machines

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THE DE ERROR CAME ON MY WASHER WHAT DO I DO/


Hi,
A DE Error Code is indicative of a “Door Error”. This indicates that the washing machine door is not shutting, locking or opening

If happening in mid cycle power of the unit and remove the power cord and wait for 5 mins.Then plug it. Check whether the door opens if not you require the service people


Check anything is caught on the washer door.


If you passed it they door may not open if the inside water is warm.It is a safety feature.It unlock after sometime


Thank You

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