Question about Kenmore Elite 45986 Front Load Washer

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I have a Kenmore Elite HE4T washer and im getting a F11 code

I also need to know how to get to the water strainer

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Search the web (including the FixYa site) for F11, HE4T, relay, solder, F D/L or some combination of those keywords and you'll find several existing posts, blogs, or how-to articles explaining how to resolve the F11 error (e.g. http://he4tf11.blogspot.com/). There are tons of theories on why the F11 occurs, but I've fixed it on our HE4T twice now and the root cause both times was the relay that transfers power to the door lock and shaky solder connections on the relays that transfer power to the motor controller. If you're handy with soldering equipment, pull out the main controller board (under the top cover near the back in a plastic box). Replace the relay that is described in most of the various web posts/articles about this problem, and re-solder each one of the leads on the larger black relays. The relay that burns out and must be replaced is available for about $1.50 each from Allied Electronics (alliedelec.com search for G5LE-1-DC12 or 821-2208). Order a few extras because it will most likely burn out again after a few more years. Be absolutely sure that you have _solid_ solder joints on each and every one of the leads on every relay before putting the board back in the washer.

While you have things open, you might save yourself some musty smelling clothes by pulling the internal drain hose off and cleaning it out with a scrub brush that's small enough to pull back and forth through the hose with some string or wire. Detergent residue cakes up and clogs that hose, the drain pump trap, and the external drain hose. Cleaning all of them will help fully and quickly drain the tub during a wash cycle. Remove the panel beneath the door to reach the drain pump. The lower end of the internal drain hose clamps to the drain pump and it's a tight fit to reach the clamp. Be sure it's back on securely if you don't want a floor full of water. The drain pump has a cap on the front that you can remove to clean out the trap.

Posted on Dec 09, 2009

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I don't know of any strainer, but if you are talking about the clean out trap on the drain pump, the following link epxlains how to access and/or clean:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

The only other "strainer" on this washer would be the sediment screens in the water inlet valve and the ends of the fill hoses. These can be accessed and cleaned by turning off the water supply and removing the hoses from the back of the washer. The sediment screens on the inlet valve will be visible inside each fill port on the back of the washer. You can clean with some cotton swabs dipped in distilled vinegar to dissolve and clean any sediment, rust, or hard water deposits. If the hoses have restrictor screens in each end, they can be cleaned in this manner as well.

If you have questions, or need additional assistance, please let me know. I hope this helps you.

Posted on Sep 08, 2009

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  • Jan 30, 2016 | Dryers

    1 Answer

    Whash machine


    The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

    If the washer starts to fill but the drum NEVER moves, your MCU is bad

    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

    Thanks

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    My kenmore elite smartwash/he4t


    The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. Here is the part to order.

    Dec 02, 2012 | Kenmore Elite 45986 Front Load Washer

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    Washer stops with F11 code; door won't open


    F-11 ERROR CODE MEANS :

    Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

    TO RESOLVE THE PROBLEM:


    • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

    • Check the Drive system for any worn or failed components

    • Check MCU

    • Check CCU

    • Check Motor

    • Check Wire Harness


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    The motor controller board is likely bad.


    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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    I fixed this myself for $30 and an hour of time.

    Took hi-res photos and created a step by step guide.

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    Door Lock Problem


    with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top rear..ck wires first ..good luck

    Sep 09, 2008 | Kenmore Elite 45986 Front Load Washer

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