Question about Panasonic TH-58PX60U 58 in. Plasma HDTV

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Power light flashes on & off. Had an electric storm and power outage. Set wil notturn on. 58in. plasma

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  • angieanddrc Sep 09, 2009

    Solution didn't work but I'll have to contact a local flat panel service tech - IT BLINKS 10 times -one hour off didn't help. thanks

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Hi,

The set will not turn on as it has detected an electrically unsafe condition. This may be a result of a powersurge around the time of the outage or it may be because an electrical problem has occurred within the circuitry of the set itself. The set has effectively entered 'Safe Mode'.

The source of this problem on the Panasonic Plasma is relative to the number of blinks on the power light. The number of blinks gives an error indication as to exactly where in the circuitry the problem lies.

A reset can sometimes be achieved by disconnecting the power altogether from the TV for a period of one hour at the circuit breaker.

This simple reset will be enough to resolve the issue on many occassions. However if damage has already occurred to the internal circuitry it will have no effect.

If the problem persists after disconnecting the power as outlined - the problem is due to damaged circuitry inside the TV. This is not a user serviceable issue and the only thing you can do is count the number of flashes and contact a Panasonic Service Centre to request a repair.

It will assist the technician if you have the information on the number of flashes already at hand.

To locate a Panasonic service centre near you have a look at this link
http://www2.panasonic.com/consumer-electronics/support/Contact-Us.4

Hope this helps. Please do rate this answer. Many Thanks.

Posted on Sep 08, 2009

  • Radio Code Pro
    Radio Code Pro Sep 09, 2009

    Hi,



    Sorry to hear that the problem is persisting. Thank you also for accepting the solution/advice.



    For your further information, I would like to add the following as there is one further step you can try that is specific to the 10 flash error before calling in the tech.



    The 10 flashes error is fairly common on these TVs and in some instances this particular error can be associated with a problem reading from the HDMI connectors attached to the set. You might just get the set to power up if you temporarily remove all HDMI connections - then hold the power button for 10 seconds on the set and as I say it might just power up.



    You can then reconnect the HDMI leads and if you are lucky the issue may be resolved. It is certainly worth a try!



    However - be aware that even if this works - this may only result in a temporary fix. If the issue appears again or is still not resolved then there is a definite component malfunction. To help your tech when he calls - the components listed by Panasonic as associated with the 10 flash error are;



    Sub 5v SOS / Main 3v SOS DG Board DTV 9v SOS / Tuner Power SOS (obviously these are not user serviceable)



    I do hope this helps and I thought I would add this in given that this procedure of disconnecting HDMI leads is particular to the 10 flashes error. I also hate to see anyone have to call and pay for a tech if it can possibly be avoided!



    Many thanks for using FixYa.

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