JVC GR-D22U Camcorder Logo
Posted on Dec 09, 2007
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Camcorder No picture

When I recently turned on my camera, there is no picture, and the screen keeps flashing "lens cap" even though the lens cap isn't on. I have not had this issue before, and I have tried turning it on and off and replacing the battery. Can anyone help?

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  • huey_ajaxx19 Dec 12, 2007

    When I turn on my camcorder to record the screen reads lens cap on. I can veiw playback but I can not see anything when I try to record. Please help..

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2 Answers

kstahly

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  • Contributor 53 Answers
  • Posted on Dec 28, 2007
kstahly
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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

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  • Expert 169 Answers
  • Posted on Dec 16, 2007
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The ccd image sensor of your camera is the problem...i know it is free for replacing that sensor..that trouble is also in sony,canon,samsung and the other cameras brand cause the manufacturer of their sensor is only one company that why they recall it from the batch of 2002 to 2004..log on to the jvc costumer care to see all the detail...

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Related Questions:

1helpful
1answer

I own a jvc-d93 digital video camera and when recording the screen is black and the words lens cap appear even though the lens cap is off,can you help.
Please check whether the Camcorder is fully charged. Then, try resetting the Camcorder to the factory settings. Try Power resetting the Camcorder.
To Power reset the Camcorder, remove the battery of the Camcorder press the ON button(if switch, then keep the switch in ON position) for 30 seconds and reinsert the battery in 1 minute. Then, check the operation of the Camcorder.
If the issue still persists, then service will be required. It seems to be an issue with the CCD of the Camcorder.
Read full answer
Jul 26, 2010 • JVC Cybercam GR-D93 Mini DV Digital...
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JVC GZ-MG20U
It's definitely an internal problem in your camera and it sounds like you don't have any warranty after 5 years. I don't have a step-by-step help guide for you since I don't know about this camcorder but in my opinion, if the camcorder is really that good, it's worth the repairs. Though HD camcorders are getting cheaper these days...
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Jun 29, 2010 • JVC Everio GZ-MG21 Camcorder
2helpful
1answer

Lens Cap Error
You have a defective CCD imager - the part of the lens that receives the image. Will need to be replaced.
Read full answer
Aug 03, 2009 • JVC GR D650US camcorder
7helpful
2answers

LENS CAP WARNING
JVC camcorder no picture on screen remove lens cap and unable to record problem is down to a faulty batch of ccd image sensors (thousands that Sony supplied) and if you phone the JVC servce centre (0845 3108000) and explain the problems you are experiencing its a good chance they will repair it free depending on model (I know because I have done just that and JVC are paying for it to be collected, repaired and returned totally free of charge, and mine was purchased in 2004. What have you got to lose the price of a phone call or about £70 to £90 to have it repaired yourself
Good luck syrups6

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Mar 24, 2009 • JVC GR-D23 Mini DV Digital Camcorder
0helpful
1answer

Lens cap still on
Hi, this sounds like CCD chip fault.

JVC will repair this for free if your camcorder was sold between 2002 - 2004 as the CCD chips were faulty before they were fitted into the cameras.

go to them main JVC site and click "support" for details, offer runs until 31/12/08
Read full answer
Sep 27, 2008 • JVC GR-D20EK Camcorder
1helpful
1answer

Lens cap
ccd image sensor problem, not to worry though!!

JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
Read full answer
Aug 15, 2008 • JVC GR-D31EK Mini DV Digital Camcorder
0helpful
1answer

Lens cap
CCD Program for This Model - GR-D33US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location.
Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.
Read full answer
Jun 30, 2008 • JVC GR-D33 MiniDV Digital Camcorder
0helpful
1answer

Camcorder. (canon gr-d31ek)
junior_2009,
sorry i have no exp on cam corders strictly televisions. i would suggest one of the other techs. we have quite a few that specialize in camera and camcorders.
Read full answer
Apr 23, 2008 • Video Cameras
0helpful
1answer

Canon camera
hey junior

your cam needs a lttle racking cuz the senso is wacked. try to turn it on and suddenly take out the battery. if the problem is still there, youll have to bring that to a specialist.
Read full answer
Apr 21, 2008 • Video Cameras
0helpful
1answer

JVC Digital Video Camera GR-DVL107E
Assuming you don't see any video through the viewfinder, it could be that the CCD has died on that camcorder. It happens, though not frequently.

If the video though the viewfinder is clear, there might be some sensor on the lens ring to indicate a lens cap, or an automatic lens cap not properly disengaging when put in record mode. 
Read full answer
Jan 20, 2008 • Video Cameras
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