Question about Xerox Phaser 8550DX Laser Printer
How to remove a printhead
An introduction screen displays the message 'Use this wizard to replace printheads. A roll is needed for calibration.'
The screen displays the message 'Select roll to use'.
The system does a calibration at the end of the wizard. You can only calibrate on the defined media types. When calibration is not possible with the media available on the printer, the system asks you to load the correct media. When calibration is possible with one of the rolls, the system automatically uses the correct media roll. When calibration is possible with both rolls, use the lower softkeys to select the roll to use.
The screen displays the message 'Carriage moving to centre position...' while the carriage moves to the centre.
The screen displays 'Open top cover.'
Do not touch the contact and nozzle areas of the printhead after you remove the protective tape.
The printhead only fits in one way.
Press the key for 'Done'.
The screen displays the message 'Close top cover.'
The screen displays the message 'Carriage moving to home position...'
The calibration process takes several minutes.
You can stop the calibration process at any time. Press the key for 'Cancel' to stop the calibration process.
Posted on Sep 08, 2009
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Posted on Jan 02, 2017
How could this be helpful with 2 thumbs up? The printer in question is a solid ink printer, not a laser printer. The ink is in solid sticks, not a cartridge full of toner.
Sometimes, the ink sticks get jammed up in the chute. Poking at them, sliding them up and reseating them may solve your issue. If you're using non-Xerox ink, it may not be registering that there is ink due to the improperly shaped sticks. However, I believe you would be getting anothe error if this was the case.
Posted on Dec 24, 2009
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