Question about Xerox Phaser 8550DX Laser Printer

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How do I change the print head on a Xerox 8500?

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Hi there,

How to remove a printhead

  1. Press the on-line / off-line key on the printer operator panel to set the printer off-line.
  2. Use the upper softkeys to scroll to the 'Replace printhead' card
  3. Press the softkey below the 'Replace printhead' card to enter the wizard.
    An introduction screen displays the message 'Use this wizard to replace printheads. A roll is needed for calibration.'
  4. Press the key for 'Next'.
    The screen displays the message 'Select roll to use'.
    The system does a calibration at the end of the wizard. You can only calibrate on the defined media types. When calibration is not possible with the media available on the printer, the system asks you to load the correct media. When calibration is possible with one of the rolls, the system automatically uses the correct media roll. When calibration is possible with both rolls, use the lower softkeys to select the roll to use.
  5. Press the key for 'Next'.
    The screen displays the message 'Carriage moving to centre position...' while the carriage moves to the centre.
    The screen displays 'Open top cover.'
  6. Open the top cover. The screen displays the message 'Replace printheads' and the printheads that you must replace. Find the correct printhead number on the printhead carriage.
  7. Press the front of the printhead cover to unlock the cover.
  8. Open the printhead cover.
  9. Pull out the printhead and remove it.
How to place a printhead
  1. Remove the protective tape from the new printhead.
    Do not touch the contact and nozzle areas of the printhead after you remove the protective tape.
  2. Place the new printhead in the printhead holder.
    The printhead only fits in one way.
  3. Close the printhead cover.
  4. After you replaced the defective printhead, press the softkey for 'Next'
  5. The screen displays the message 'Make sure that all head covers are properly positioned.'
    Press the key for 'Done'.
    The screen displays the message 'Close top cover.'
  6. Close the top cover.
    The screen displays the message 'Carriage moving to home position...'
  7. The screen displays 'Calibrating...'.
    The calibration process takes several minutes.
    You can stop the calibration process at any time. Press the key for 'Cancel' to stop the calibration process.

Regards,

Anirban Mazumdar
http://www.ikarmatech.com

Posted on Sep 08, 2009

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SOURCE: Burning smell during warm up

This is a normal start up smell.

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SOURCE: Xerox Phaser 8500 Pause

Go into Control panel, Open the Printers/View installed printers.

Right click on your printer, and remove the "Pause Printing" check mark.

Posted on Feb 02, 2009

SOURCE: Where do I send my Xerox Phaser 8550 printhead for repair?

call a dealer for advice / repair

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SOURCE: I have a xerox phaser 8500. At startup it states

How could this be helpful with 2 thumbs up? The printer in question is a solid ink printer, not a laser printer. The ink is in solid sticks, not a cartridge full of toner.

Sometimes, the ink sticks get jammed up in the chute. Poking at them, sliding them up and reseating them may solve your issue. If you're using non-Xerox ink, it may not be registering that there is ink due to the improperly shaped sticks. However, I believe you would be getting anothe error if this was the case.

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SOURCE: where can i find hp office jet 8500 print heads

Try staples or home depot if they are still open otherwise you have to order it from HP or you could try the new egghead. HP's address is www.hp.com

Posted on Mar 12, 2010

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1 Answer

Xerox phaser 8550 - does a bad print head make a noise like the gears are bad or missing??


No, the noise is made when the printhead cannot tilt back and forth which is caused by either a bad camshaft or process drive motor, they are available in a kit, the part number is 8500-Z2. See link below:

http://www.iteminconline.com/8500-z2_8500-z2-xerox-8500-process-camshaft-kit-includes:-process-motor-drum-maintenance-camshaft-transfix-camshaft-installation-instructions.htm

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07, 010.43:35874 Error on Xerox Phaser 8560 MFP


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1.Reboot the printer.2.Clean the print-head area (You should be able to manually push the print-head right to left.)

May 22, 2011 | Xerox Phaser 8500/DN Printer

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Xerox Phaser 8500 Fault 34,001.43:3113


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unplugged. If you have checked all the cables and nothing is ripped then you might have to change the print head.
Part# 046K00530 You can call this company on my directory they even give you the instructions how to do it yourself. They can give you free technical support. Hope this helps.

Nov 19, 2009 | Xerox Phaser 8500/DN Printer

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Error code 13,327.42:458 How Can I Fix This?


13,327.42: The Printhead reservoir thermistor returned a bad reading, or the
reading was corrupted by ESD.

Try :
  • Are all components grounded properly?
  • Run the Printhead Reservoir Temperatur test. Did the test pass? If not replace the Printhead.
  • if it did pass check and reseat all wiring to the Printhead.
    Did this correct the problem? if not replace the print print head.

  • Go to www.iteminceonline.com and order a new one they will send you the instructions on step by step how to replace the print head and you can call them for free technical support. Goodluck

Oct 28, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 19,003.48:75856


That is a print head calabration fault. 99 percent chance the print head has failed. That would require replacing hte print head.
That is a common problem on the 8500. Look for a dealer in your area if you want to repair is. Xerox will charge over $200 to show up and $750 for the print head.

Jan 29, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 error 13,327.42:31555


If you have Warranty Still, CALL XEROX!!!, That error message indicates that you have a failed temprature sensor inside the print-head, 90% chance Xerox will have to replace print-head. Print head is VERY expensive to replace out of pocket ($500-800+)



Jan 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500


That is a print head movement fault.
There are 2 things that normally cause that. One is the print head pivot block becomes contaminated with ink, the other is the wiper blade tacks to the print head.
If you want instructions let me know.

Jan 22, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500 error 19.003.48


That is a print head calabration error.
Most likely the print head has failed.
Those also are extremely expensive parts you put into it.

Oct 21, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox model Phaser 8500 Very slow on warm up, then comes up with error19,003.48:27466 after the initionalization


That is a print head calibration error. Chances are about 95 percent your print head haas failed.
Replacing the print head is pretty much the only resolution.

Sep 17, 2008 | Xerox Office Equipment & Supplies

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Error Message 07,010.43:68691


That is the code when the Print head is not pivoting back and forth.
In order here are the most likely problems.
1. On the right hand frame there is a staineless steel pivot block, about one inch square that the print head shaft runs through. Some, and most likely Yellow ink has seeped into that pivot block not allowing the head to move freely.
2. One of the cables that are attached to the print head are caught on some item holding the print head back.
3. The mahine was unplugged or lost power with the wiper blade tacked to the print head, jamming it between the print head and drum.
That code is telling you that the print head is not pivoting beween the home and operating position.
Very common. Also very very unlikely the print head has been damaged or defective.

Jan 08, 2008 | Xerox Phaser 8500/DN Printer

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