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I have a Kenmore Elite HE3 front loader washer. I

I have a Kenmore Elite HE3 front loader washer. I keep getting the f 02 code. It won't spin and drain the water at the end of the cycle and now I can't get the laundry out. We've disconnected and cleaned every hose right up to the drum and there is no clog. Is there an additional trap somewhere?

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"F02" is a Long Drain error. The error code is generated when the drain time exceeds 8 minutes. In most cases this means you need to clean out the trap on the drain pump. The following link explains the error and how you need to remedy the problem. There is a follow-on link included that explains how to access the drain pump and clean it: http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore If the error code reappears after you clean out the drain pump, you may need to replace the pump. If the pump motor or impeller is damaged and it is not pumping at the correct volume, the error code will continue until the pump is replaced.

A replacement pump (if needed) can be purchased at any of the following web sites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

Use whatever part source you like, but I have found these sites to be the most reliable and offer competitive pricing.

If you have questions, or need additional assistance, please let me know. I hope this helps you.

Posted on Sep 08, 2009

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