Question about HP J4680 Office Jet All-In-One Printer

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It stopped printing, with

My HP J4680printer stopped printing, with "incompatible cartridge" message for my original HP tri-color cartridge, which was working fine. how can it suddenly be incompatible?

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  • 58 Answers

Try cleaning the cartridges after turing the printer off then try again.

Posted on Sep 08, 2009

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2 Answers

Hp officejet j4580 flashing "incompatible


hello

you must purchase original ink cartridges -- not all compatible cartridges are built the same..

i would suggest buying authentica , from HP dealer or reseller

go to www.compluscominc.com, they will help you for sure and let you kno what to buy and how much
CC653AN icon_x.gif Contact Reseller
HP 901 Black Officejet Ink Cartridge - Prints approximately 200 pages (North America)
RoHS: Modified


CC654AN icon_x.gif Contact Reseller
HP 901XL Black Officejet Ink Cartridge - Prints approximately 700 pages (North America)
RoHS: Modified


CC656-30001 icon_x.gif Contact Reseller
HP 901 Tri-Color Officejet Ink Cartridge - Prints approximately 360 pages
RoHS: Modified



please send me 4 thumbs up

Aug 12, 2011 | Office Equipment & Supplies

1 Answer

HP Officejet 4500 Incompatible Black Cartridge


I have an HP officejet 4500. When I replace cartridge the printer reported Incompatible print cartridge. How can I get the printer to accept the cartridge and start printing again? The color cartridge is original to the printer and the black cartridge is the "new" one.

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What is a incompatible print cartridge? Its coming up with a warning exclamation mark and it wont print?


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1 Answer

I have a hp 2600n printer. I have just replaced the black print cartridge because the yellow light was flashing and asking me to reorder supplies. Now the yellow light is still flashing the frist box if...


“All lights blinking and printer not responding” is indicative of serious ink cartridge issue. Usually when this happens the printer fails to goes through the motions of the printing process, kind of stands still with indicator lights just blinking away. This could be as a result of either of these scenarios.
i.                     Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting.
ii.                   The Cartridge electronic panel  is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning.  This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.

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Problem of incompatible cartridge occure in my new J 4580


i had the same problem with the hp 4580. i needed to replace the black ink which i did. then the error message appeared "incompatible print cartridge tri color"...chatted with hp customer support, wasted a hour. claimed its a hardware problem need to have it fixed. i asked would i be charge he said yes but the printer was under warranty. he asked other questions...bottom line i left the chat box....bought another hp 4580, used same cartridges, same message...THEN finally i replaced the color cartridge...and BAM! it worked on both printers. solution...replace the color cartridge...cons..if this happens again its a waste of money to keep buying the colored ink...

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