Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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I have a Brother MFC-490cw. When I print things such as a 9 page or more policy it will not print pages 4, 6 and 8. I have to print them indiviually. ave I have updated the drive and uninstalled and reinstalled the soft and even reset it back to default setting and still it does the same thing.

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Hello again can i not clean the printer head nozzles myself? in my brother mfc 490cw out of warranty but was working previously until black ink ran out copying but they are blank pages all inks are full


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, thenprint head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head. A Warranty does not cover blocked print heads.

Jul 20, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

Hello got brother printer hardly any use as its my dads all cartridges are full now when copying pages come out blank have gone throught the cleanng process out of warranty mfc 490cw


Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, thenprint head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Jul 20, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

Printer keeps printing out a Google page!!


This must be a memory issue unplug the usb cable and plug from outlit, and restart computer, wait about 5 minutes then plug the cables back in.

Jul 13, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

My brother mfc-490cw I can't send or recieve faxes.


According to the User's Manual for the Brother MFC-490CW:
  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

May 05, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Won't print words!


sounds like a couple of things....
the document program your using, when printing, check to see what is printing (pages) you can select one, current page or multiple. also check the attributes for printing.
check the settings for the printer, you might be out of ink
lastly, in the document, go to the Page File and scroll down to see if the shaded areas need to be 'set to back'
hope this helps and good luck

Apr 29, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

My brother printer is MFC-490CW and it just says "unable to print 36" what could this be?


Brother Error CodesRAM clear (most models)
Quickly press function * 2 8 6 4
Display should read maintenance
Press 0 1 for a full ram clear, or 9 1 to retain user data
Display should read reinit for a few moments then redisplay maintenance
Press 9 9 to exit the maintenance mode

Mar 08, 2010 | Brother MultiFunction Center MFC-440CN...

2 Answers

Brother mfc-490cw won't print. sounds like it's printing but only blank paper appears.help?


Does the Brother have a print utility, verifying cartridge levels?
You said you printed 40 pages?
Was there a lot of coverage per page?
You know that ALL printers only ship with STARTER cartridges, might want to check that first.
Does it not print black or color also?

Dec 01, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

MFC-490CW Won't print black


We are going to attempt to do a "power purge" to get rid of any clogged ink nozzles. Note, this will probably eat up about half of your ink, but that is the price you must pay in order to attempt to fix this bad boy.

1) Get into maintenance mode. Press these keys: Menu -> Black Start -> Scan x4 (hit it four times). A number pad should come up. If not, do it again.

2) Hit key 7, then key 6.

3) Press the right key until you get to "CLEANING BLACK."

4) Press 3.

5) Press Black Start.

After it purges and gets back to the main maintenance screen, press keys 9 and 9.

Let your printer start back up. If this does not work, try the above steps up to three times. If it does not work then, you need a new print head, which is not a user-replaceable part on this model.

Good luck.

Aug 05, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother MFC-490CW Won't Print


If you have installed something since yesterday you might want to use system restore. the program might be causing the flaw. If not dont worry. You will need to uninstall the printer from your printer page and reinstall it. depending if it is a networked printer or a usb connected. If networked all you have to do is follow the install wizard. but if it is a usb you will have to go to the company's website and download a printer driver. after that it should work. dont forget to restart your computer. sometimes that can help too.

Jun 30, 2009 | Brother MFC 490cw Color Inkjet...

4 Answers

Brother mfc-490cw is offline


If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Apr 07, 2009 | Brother MFC 490cw Color Inkjet...

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