Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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MY Western Digital 1 TB drive operates fine with a USB 2.0 cable but won't even turn on when I connect an ESATA cable or my firewire cable. Am I stuck with USB as my only connection option?

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Some of it may depend on the controler you are using. some of the VIA chipset ones are not all that good and overheat a little causing ptoblems.

Also make sure you do have the firewaire card in your computer.

Many cases have the connection on them but no card inside.
Same for E-SATA.

Double check inside first !

Posted on Sep 08, 2009

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My 1 tb WD hard drive isn't even being recognized


If the 1 tb is spinning up, which I assume it is, the new PC (assuming a Win 7 OS) should see it and mount a driver to be able to talk with it. I would double check all my connections at the drive and the PC, try different USB ports just in case one is dead.

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Segate free agent External hard drive not recognizing as a drive
Although in device manager mass storage device is taken as drive for that.
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operating system server 2003.
the same hard drive is working fine with windows XP system,but not working with server.

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disconnect it and reconnect
if its still not working then we can try the reg fix

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My external hard drive wont conect to my computer.


Is this a new drive? has it worked before? the usual sequence is to connect the external drive to a power source first, and then connect the usb cables to the PC. IF you know the usb cables are good and have verified that they are connected properly, try connect to a different usb port on the PC, sometimes ports go bad. If that still doesn't work, the most likely the hard drive has gone bad.

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1 Answer

Computer wont recognize my e book...it was working fine last nigh


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

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1 Answer

WESTERN DIGITAL 1 TB HARD DRIVE WON'T MOUNT


Hello,

1. Assuming you have tried different cables.
2. Assuming that you are trying different ports (different usb) on your computer or even different computers.
This eleminates your computer and isolates your drive. These are know problems with the WD drives. Sometimes you get a bad drive. It happens. WD offers full support for their drives. Esp. new ones.

This website tells you if the noise you hear is normal. Also, most of these drives are under warrenty for at least a year.

ttp://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=568&p_created=1033495201&p_sid=LaetSItj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzUsMzUmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PU5vdCBtb3VudGluZw**&p_li=&p_topview=1

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Mount with Firewire 400 fails: WD MyBook Pro EII WDG2TP10000 1TB


hello. You may have erased some firmware drivers, or even have a bad connection on the unit. The easiest solution (if still under warranty) is to get the unit replaced. if not then you may have to make a visual inspection of the PCB at the iee1394 port (firewire/i-link) connection and make sure nothing is loose. if that fails, you may have to look up the particular company and request the firmware.

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Wester Digital My Book 1 TB problems


Try booting your computer first and then connect the usb cable to the usb port on the computer. Connect the power supply cord directly to a wall socket. Also try the usb cable on different usb ports on the computer. If possible also try it with a different usb cable. If nothing works, check the file format system under disk management, you might have to re-format it.

Aug 10, 2008 | Western Digital My Book Essential Edition...

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