Question about Kenmore Elite 45986 Front Load Washer

1 Answer

Showing f02 and sud - Kenmore Elite 45986 Front Load Washer

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

The "SUD" error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.
1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.
If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.
To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.

2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:

“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
(Tip by JSRock)

Thanks for using FixYa - a 4THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 08, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why is it displaying SUD and F02?

remove the top of the unit and inside is the trouble code paper work that will guide you to anything that is wrong.

Feb 14, 2016 | Whirlpool duet Washing Machines

1 Answer

Received a SUD error

F02 Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Whirlpool Fault Codes

Aug 26, 2014 | Washing Machines

1 Answer

Whirlpool duet ghw9400pwo sometimes stays on rinse, sometimes shows sud , sometimes f2 code. My repairman cleaned filter by pump but he feels its the control board

Well, before you go investing in a new control panel that probably won't fix your F02 (Slow Drain)/SUD problem, or investing in a new machine that you may not need, I would remove the line that connects the tub basin to the pump filter. Make sure its clear (and it probably is if your filter is clear). It attaches to the tub basin via a hose clamp that is easily removed (though not so easily re-installed, speaking as a woman with fairly short arms and little hand strength). Once its removed, stick your hand up into the drum basin. I would suspect that you'll pull out a ton (okay, well maybe just a few cups) of yuck that is causing your F02 (Slow Drain)/SUD issue. Once you clean it all out, put it all back together and give it a test run.

Feb 18, 2013 | Washing Machines

1 Answer

Gives code f02 and sud


The F2 error codes means LONG DRAIN TIME and the suds code the washer detected water in tub after normal alloted drain basically the F2&SUDS means the same thing. A lot of times when it does not drain fast enough,its caused by a blocked filter on the pump being biult up with debris. This tip i wrote will show ya how to clean the pump filter.


Sep 21, 2011 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

What does it mean when sud appears on the display screen and the washers seems like its not doing anything?

Hi, W/D here.
What you are seeing is the suds (SUD) error code, and is sometimes followed by a long drain fault code (F02).
This does not necessarily indicate that you need to change anything at this time. When the machine senses too much suds, the error code is displayed, when too much suds are actually present, a longer drain time results.
Duets are HE (high efficiency) machines, and require a detergent that produces little suds. If you are using HE detergent, cut back on it until you can run a cycle without getting the SUD/F02 alarms. If you are not using HE detergent (we don't either), you really have to be careful with the amount of detergent used.
Press PAUSE/CANCEL twice to clear the display. Run a cycle without any detergent to flush the machine.
You need to check that the drain hose isn't plugged or have a kink in it.
Make sure that the pump is running. You may need to check the electrical connections at the pump.
Check the filter on the drain pump for debris or foreign objects, which might cause the drain cycle to be extended, if you are also getting the F02 code.
If limiting the detergent, and nothing was found in checking the other items listed, then the pump may need to be replaced.

Best regards, --W/D--

Mar 07, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I cleaned out my drain trap and re hooked everything back up and attempted to wash again and it goes fine till I get to the final spin and than the suds shows up and than the F02. When I looked at the...

Hi from retired Englishman in SW France, Wed evening 21:20,

Sorry but the drain pump impeller blades should only go round and not wiggle on the drain motor shaft. It works in the same way as a fan for air but for water. It looks as if the pen has permanently damaged it and it really needs replacing. Have that done then see if the SUD and F02 continue- I would guess not.

Good luck,

John C

Feb 23, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet washer GHW9150PW will not drain.

Needs new drain pump. About $140. Will fix F02 / SUD error. Basically the drain pumpm isn't pumping water out. about 5 minutes to replace.

Oct 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Persistent F02 / SUD error. Tried all the tricks!

how about the line from pump to bottom of tank?not excess suds?might be bad control bd..f code is generated when control bd senses incorrect current draw by drain motor ..could be glitch in readings or a misread

Nov 02, 2008 | Kenmore 4292x Front Load Washer

1 Answer

F02 fault on a hot point washer says motor jammed


I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!


Jul 24, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Error codes

I own a HE3 kenmore elite for 4 years now and the troubleshooting codes are: SUD When excessive suds are detected, a suds routine automatically starts. This causes the cycle to go longer to remove the excess suds. Reduce detergent amounts or use HE detergent. The F02 error I had with mine and it is a drain problem. Book says check the hose for kinks, clogged or is it more than 96 inches above the floor. On mine it was the fan pump on the forward motor that drains the washer. It was worn and not pushing out the water fast enough. You will hear a high pitched whine at the front bottom of the washer if this is bad. To reset the washer from the F02 error, select pause/cancel twice to cancel the cycle. Unplug washer or dissconnect power. good luck

Jul 07, 2007 | Kenmore 46462 Front Load Washer

Not finding what you are looking for?
Kenmore Elite 45986 Front Load Washer Logo

295 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2333 Answers


Level 3 Expert

5546 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides