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Outgoing faxes have large vertical black line on receivers end. I have replaced toner and drum. Incoming faxes are fine.

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Stop! Does not need any parts...

If you do not use the automatic document feeder (ADF), you will see that the faxes are clean on the receiver's end.
(In other words, use the flatbed)

OK, now the fix:
1. open the scanner like you are going to use the flatbed glass.
2. On the far left part of the glass top, there is a "speck" or smear of dirt that you should be able to see.
3. Use eyeglass cleaner / wipe or other glass cleaner technique and clean the glass on the far left of the flatbed. ok, clean the whole glass while you are at it.
4. Your scanner (you didn't mention the brand or model number) may have a narrow slice of glass on the left of the flatbed... clean that, too.
5. Test it ... it should be ok now.

Hope this helps!






Posted on Sep 08, 2009

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1 Answer

Vertical Lines through incoming faxes and copies.


Sometimes you may see vertical streaks/black lines
on the faxes you receive. Either your FAX/MFC's
primary corona wire for printing may be dirty, or
the sending party's fax scanner may be dirty. Clean
your primary corona wire (see pages 13-18), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Cleaning the Drum Unit
We recommend you place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering toner.
1 Carefully turn the drum unit upside down.
2 Clean the primary corona wire inside the drum unit by gently sliding the tab
from right to left several times.
3 Return the tab to the Home
position (  ) before
reinstalling the drum unit.

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2 Answers

The ride side of my faxes and copies are black, any ideas?


Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your machine's
primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean
your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes).
3. Reinstall the drum unit into the machine.
4. Close the front cover.
5. Plug in the power cord first, and then plug in the telephone cord.
or ask the sender to make a copy to see if the problem is with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

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2 Answers

Brother MFC 8220 all-in-one fax prints with a vertical line


First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

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2 Answers

1.5 inch black line on incoming faxes


Sounds like a paper clip (or similar) has fallen into the machine and is next to the drum.
Remove the drum unit and see if anything is in the machine or on the drum unit.
Replace the drum if it is close to the end of its life.

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1 Answer

Black Vertical Lines


This can be caused by a damaged fuser or drum try to change the cartridge and if that does not resolved the issue then its the fuser

Mar 27, 2009 | Sharp FO DC500 Plain Paper Laser Fax

1 Answer

BLACK LINE 1" THICK ON FAX COPY BEING SENT OUT


I bet your incoming pages are clean right? The Laser is not used for outgoing faxes.
Lift up your document feeder and clean the scanner glass that the documents are scanned across

Feb 24, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black vertical Stripe


Move the blue slider on the drum cartridge side to side 10 times.

Jan 30, 2009 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Copies and outgoing fax quality


your machine most likely has toner spills in it.
if you send faxes face side down follow these instructions ;
1- take out toner
2- look for thin glass strip on bottom inside the machine
3-wipe clean

if you make copies side up then do the same except look for glass strip on the upper side of machine

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1 Answer

Poor Print quality - black lines appear on page


If you see black lines on the drum, it is very likely that the drum unit is bad. Replace the drum unit and rest the drum counter. If you wait too long, you will cause toner build up in the fuser and will cost yourself several hundred dollars to get it replaced. More in labor than parts.

Use a soft cotton or very soft paper towel and wipe the excess toner from the drun. If there are lines worn in the surface of the drum, then replace it ASAP.

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