Question about Dell Dimension 2350 PC Desktop

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Dell desktop powers on nothing but black on screen

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  • niteloner Jan 07, 2008

    When I turn on my computer, it boots up to the desktop screen(no icons), then it shuts off by itself. It is a DELL Dimension 2350. PLEASE!! Help me!!

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I hav worked for dell for 2 years as tech support executive..helping ppl at 1800 tolfree number.
According t me is:-
1) use last known good configration.
(while the computer is starting u would see BIG blue DELL logo , at that time keep taping F8 till u get a black screen with options . one of the options in the middle would say "Last known goog configration that worked" ).
kindly do this step with no usb devices attached to computer.
kindly have a just a monitor cpu and keyborad and mouse.
2)if this doesnt work get to the same process above and try "safe mode " rather than "last known good configration"
-when u see the destop screen right click on it.click on arrange icons then click on show desktop icon.

Posted on May 15, 2009

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In this kinds of problem they may have lot of reason bihind it. i think may problem may be due to ram might not fixed properly or the problem with vga card or monitor. if it is in warranty please to dell tollfreenumber they will get u help.

Posted on Feb 26, 2008

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Hey znabsglass,
The kind of problem you have there could be lot of reasons behind it why you are getting a black sceen may be there is a problem with you monitor or the operating system that you have is correpted now or your display drivers are correpted however in order to fix this issue you can call us on our toll free number if you are in America ie1888-977-3765.

Thanks and Regards
Paddy_solver

Posted on Dec 10, 2007

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Posted on Jan 02, 2017

asingh1225
  • 122 Answers

SOURCE: Inspiron 530 Dell desktop

hello, how long have you waited for something to happen before restarted the system?

in any event, try resetting the BIOS. this is how: unplug the power from pc, wait 10 seconds then open up the side panel of the PC. First thing to do is to make sure you r not carrying any electrostatic charge (sound complicated? well its not) before you touch anything on motherboard in the computer just touch the metal part the casing and you are done.
now, locate the round ( coat button size) battery and gently take the battery out with paper clip, then look around and your will a jumper around that battery area. note the jumper position, if jumper is on first two pins, remove it and put it on last two.
Now plug the power back to PC (yes battery is still out)and press power switch (note PC may power on or may not) then 3 seconds later pull the power cord back out.
now, move the jumper back to its original position and put the battery back in, plug the power back and test computer.
hope fully this would do the trick, and if not, we might have to perform other tests like bad memory chip, BIOS update etc...

Post your results, good luck

regards

Amar Sondhi

Posted on Dec 04, 2009

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