Question about Vtech 5.8 Ghz Handset Cordless Phone System with Digital Answering & Caller ID

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Connecting............ we keep having power outages where i live, and everytime they occur, my phones say "Connecting...' AS WELL as the base and i cannot use the phones at all. Sometimes it works if i discconect the main base charger from the power cord and the phone jack, then re-plug them in, but that does not always work. What do I do now???????????

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  • milller123 Dec 09, 2007

    My phones all decided to stop working yesterday for no reason - they just say connecting..... I'll try the unplugging of the base ..

  • bittyman Jan 08, 2008

    My phones all stopped working also. They say "Connecting...." I tried unplugging the base. Did not work. Now they say "Place in charger" . After charging 2 hrs still not working.

  • ciamail5 May 11, 2010

    Tried the unregistering and then reregistering proceedure from the trouble shooting guide online, pg. 46. Worked for all handsets except the one that is the problem. Still says connecting. Any ideas?

  • Anonymous Mar 20, 2014

    this base has been at the same location since 1-23-14 All the components are plugged in and it has power. It just won't work.

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I checked the official vtechphones.com website - they said - unplug the base for 15 secs .. re-seat the battery in the phones - check the power to all bases and once checked wait for 1 min. - I did all this and my phones are currently working again .. if you are still having a problem - you may need a new battery for your phone ..

Posted on Dec 09, 2007

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The reason my phones were all saying connecting was because I turned off the power switch on the wall that I thought was the porch light. I flipped the switch and all the phones are working now. I feel like such an idiot.

Posted on Aug 01, 2009

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I have the connecting....problem too. Unplugged base and reset batteries. Still not working. Phone is less than 1 yr old. Help!!

Posted on Jan 08, 2008

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