Question about Epson Stylus Photo RX620 All-In-One InkJet Printer

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I have an epson rx620 paper feeding problem

I have an epson rx620 and the other day it showed a paper jam. there was not paper jamed in there and so i ran a piece of light card board through the paper feeder and it pushed a leaf out. (Don't ask me how that got there.) I ran the card board through one more time and it jamed half way through and so i pulled it out the back way, not knowing that that was a no no. Now if you try to print something, the paper starts to pull in as usual but goes too far and stops for a bit and then continues all of the way through with out printing on it. After that the screen will show paper out or feeding error please insert paper and press the color button. How do i reset this paper feed function, or is it now broke???

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You can fix this problem by looking down into the paper feed area and you'll see a gray rubber wheel which is used to pull the paper through. I put my hand into a sock and soaked the end of the sock in rubbing alcohol so my middle finger could both rotate the rubber wheel and wipe off the fine, almost powdery paper residue.

The wheel just needs to be cleaned so the rubber grips and pulls one sheet at time instead of 3 or 4 and then jamming.

I use matte finish paper often so the wheel gets dusted and needs cleaning every 100 sheets or less.

Epson support never offered this advise. They told me to buy Epson paper and see if it works better. By the way, this is the 3rd refurbished printer as they all had the same problem until I figured this out.

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Try cleaning the rubber paper feed rollers. If it fails to pick up the paper in a pre determined time it will show paper jam. The pick up tires must pick up paper when turning, if not the paper will not feed into the machine and it will show paper jam with no jammed paper.

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In each case it seems that it is a software corruption possibly caused by a windows update.
Do the following.
Switch off the printer.
Go to Start/Printers and Faxes/ click on remove printer.
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go to Start /Run in the filed type REGEDIT
go to Edit/Find in the Field type Epson RX620
Select and delete all entries that turn up
Shut down you Internet connection.
Disable all Anti Virus and Mal-ware protection
Reinstall Epson from disc following the prompts exactly.
Restart the Computer

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