Question about Dell 962 Photo All-In-One InkJet Printer
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If you can't connect to your wireless printer, you may have the wrong driver installed. Printer drivers are updated when new versions of operating systems are released, or when security updates are necessary. If you're trying to connect a new wireless printer, check the manufacturer's website to find out if a new driver has been released for your model number and operating system.
Download the latest print driver to your desktop. Print drivers allow the computer and printer to communicate, so the wrong driver will make connectivity impossible.
Go to "All Programs" in the Start menu. Find your wireless printer and right-click to select "Uninstall." The driver will be uninstalled. Close out the programs window.
Double-click the new driver on your desktop to unzip and install it. This should take only a second, and you may not see any dialog box or pop-up menu.
Open a document and choose "File" and "Print." The print dialog box will open.
Click "Add a printer." The add printer wizard will begin. Browse to the driver you just installed and select it when prompted.
Print the document you opened. It should print to the wireless printer. You can click the "Make default printer" box before you print if you want.
Install the driver in the same manner on all the other network computers. You can copy the driver onto a flash drive and copy it from computer to computer to avoid downloading it multiple times.
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