Question about HP Officejet J5780 All-In-One InkJet Printer

1 Answer

I am trying to print a bank statement but the printer acts like I am trying to send a fax and won't print the document

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  • elyse21 Sep 08, 2009

    Thanks. I checked and the printer is set as the default. I also0 ran a test and the printer is working fine.
    I tried tho print the statement again. The print screen does pop up first and I click on "print" but then this box goes away and the fax screen comes up.


  • elyse21 Sep 08, 2009

    waiting to hear back again

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First check that when you give print of bank statement make sure you select your printer not the fax printer.
Go to control panel->Printer and faxes right clci kon your printer then click on "SET AS DEFAULT"
Also check that your printer driver works fine and installed.

Let me know if you need more assistanse.
Thanks.

Posted on Sep 08, 2009

  • Some thing messup with printer driver so first uninsstall it then reinstall driver .
    Also if you not want fax utility then uninstall it.
    Let me know if you need more assistanse.
    Thanks


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