Question about HP Deskjet 3845 InkJet Printer

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HP Deskjet 3845 print queue not clearing

There is a document stuck in the print queue that will not clear out although ive tried everything from rebooting to recycling. It says deleting print job, but it doesn't. Any help??

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  • Anonymous Nov 28, 2008

    the only way I’ve been able to fix this problem is uninstall hplj3845 and reinstall it.

    don’cha just LOVE computers (esp. winXP et. al.)?


  • Anonymous Mar 20, 2014

    print getting stuck in the queue

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  • 151 Answers

Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...

Posted on Dec 09, 2007

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Posted on Jan 02, 2017

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1 Answer

How do I clear a document stuck in the print que?


If you are on a network and the printer is shared by others, you are only allowed to clear documents you have spooled to the printer. If someone else has a file jammed in the queue, then they (or an administrator) must remove it.

Aug 03, 2014 | HP Deskjet D4260 InkJet Printer

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Hp deskjet can't delete alignment doc from queue


Logon to www.hp.com/uk

select support and enter the Deskjet model number.
run diagnostics
wait for report
follow instructions
hopeful that will fix it.

Jan 19, 2018 | HP Deskjet 2360 InkJet Printer

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My Printer ( HP Deskjet F2210 ) will not print. It is installed, plugged in, and has ink AND paper. I've waited several hours for it to print but it will not work. It's stuck in the queque, or...


Hi,
Go to START then RUN and type services.msc and click on OK. This should open services window. Scroll down to on the list and look for Print Spooler. Click on STOP on the left pane then restart the service. This should clear put the stuck document in your print spooler and you should be able to print again.
Hope this helps.

Jun 14, 2011 | HP Deskjet F2210 InkJet Printer

1 Answer

Everytime I go to print a document, it won't print. I go to open all active printers and it has documents I've tried to print in the past that didn't end up printing, and I go to delete or cancel the...


1. make sure to check if the hardware is able to make color copies, that way u can be sure there is no harware issue. 2. You can download and run an HP utility tool that can help you fix the problem instantly from this page: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&lang=en&softwareitem=mp-91788-1 3. If you still get the same issue, restart the computer and check the print queue. If there are no print jobs in the queue, you resolved the issue. 4. If print jobs remain in the queue, check the connection between the HP printer and the computer, make sure USB is properly seated if its a USB connection, otherwise if it's wireless, make sure both devices are connected to the network. 5.If issue still persists,make sure the printer is set to online. 6.Manually clear the print queue, restart the comp then try printing again. &. If #6 doesn't resolve the issue.Restart the print spooler by clicking on Control Panel, then double-click Administrative Tools .Double-click Services--In the list of Services , double-click Print Spooler . The Print Spooler Properties window opens, then click Stop to stop the Print Spooler. Click Start to restart the Print Spooler.Click OK and restart the computer.Try printing again. 8. If print jobs from one specific software program are getting stuck in the print queue, the issue might be with the software program or the print driver.Close the software program from which you are trying to print, and then open it again.Print a document from the software program.If the print job gets stuck in the print queue again, try printing a document from Notepad to determine whether the problem is with the program or the driver.Repeat the steps earlier in this document to manually clear the print queue.Type a test message in Notepad and print it, making sure you select your HP product as the printer. If you can print the document from Notepad, but not from the software program, contact the software program manufacturer for assistance.If these steps resolved the issue , you do not need to continue troubleshooting. 9. Remove and Reinstall HP software, then try printing again. If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. 10. A power reset drains the power from the product and returns to the same settings after restarting. A power reset is a common troubleshooting step, and you can perform one for conditions like print jobs getting stuck in the queue. With the product turned on , disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait at least 15 seconds.Plug the power cord back into the wall outlet.Reconnect the power cord to the rear of the product.If the product does not turn on by itself, press the Power button to turn it on. 11. If you have tried all of the preceding solutions in the order presented , and the issue is not resolved, try HP forums.

Mar 22, 2011 | HP Deskjet F4180 All-in-One InkJet Printer

2 Answers

My hp deskjet says there is a paper jam when there is none and will not print


If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.



Good luck & God bless!







Mar 01, 2011 | HP Deskjet 3845 InkJet Printer

1 Answer

I cancelled a printing sheet of paper and now it won't print anything.


Did you try turning off then back on or unplugging it and plug it back in. Open up your printer folder and clearing all documents?

May 01, 2010 | HP Deskjet 3845 InkJet Printer

2 Answers

Printer is not printing at all


You may not install the correct driver for the correct OS. Not sure what OS you are using but below link might be useful for you to get the correct driver and install into your PC.
http://etech.maiila.com/hp-deskjet-3845-driver-manual-software-download-and-troubleshooting-tips

Hope this helps

Nov 13, 2008 | HP Deskjet 3845 InkJet Printer

1 Answer

Hp deskjet 3845


reinstall your drivers/software.

Jun 05, 2008 | HP Deskjet 3845 InkJet Printer

1 Answer

Stuck print on HP Deskjet F380


Did you restart the computer? I know, a little obvious. But restarting should clear out the print queue.

I think what you're thinking of is typing services.msc at run. There you can stop the print spooler.

You can also get to 'services' by going to control panel > administrative options > services.

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