Question about Samsung SMH7178STD Microwave Oven

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I need parts. The plate and ring below it are both broken

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  • William Miller
    William Miller May 11, 2010

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You can buy that parts at your nearest samsung authorised service center in your area.try to search in the internet the nearest ASC in your location.

Posted on Sep 16, 2009

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Posted on Jan 02, 2017

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1 Answer

Glass plate does not go round


Take it out and take any other 'ring part' below it out as well until you only see the small pivot-thingy, then turn the oven on; when you don't see it spinning, motor failed completely and it's probably best just to buy a replacement (second hand or new).

If it does spin, it might be that it's burned out (i.e. not having enough torque anymore to spin the pivot including the glass plate (as the plate adds quite some weight) or jus that some of the plastics fittings are broken. In the later case you might be able to 'fix' it, either by fiddling some wires, glue or whatever. If the motor's just burnt; it's probably best to get a replacement microwave as replacing the engine is probably as expensive as buying a secondhand microwave ...

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You will need to go to Sunbeam to get that part, if it were a plate easier to find. ebay is a very good source for microwave parts, also check out a microwave repairman.

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Hmm .. if it is the turntable that is making the noise, then remove the plate and the guide ring. Wash all the parts, and the track that the guide ring sits in and then all back together ..

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1 Answer

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Sounds like either the turntable motor has seized or that the shaft of the turntable motor has broken off inside the roller ring. You may need to chek with your local De'Longhi repairer.

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1 Answer

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Sounds like the "hub" for the turntable is worn. either that or the actual turntable motor. also insure the "plate" has a ring under it with wheels. sometimes I find those missing which in turn put far too much loud on the hub & motor, hence wearing them out pre-maturely.

you should be able to pull the hub out from inside the oven, if not. remove the filters below and if you twist just right you should see a small round device mounted with two tiny philips head screws, that's the turntable motor. It's usually the "hub" that wears though, so it's likely an easy fix. The most difficult part may be finding the new replacement part itself.

hope that helps,

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The part number is 5889W2A014C.

It's available from www.microwaveglasstrays.com (toll free 1-877-894-0035)

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I know this is probably DUMB of me to say, But some with this type of turntable arrangement, The ring would only set one way. The ring did not turn, but rather the wheels faced up and rolled with, and supported the turntable.

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