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Have the new microwave for two months. Working very well, then on Saturday it melted the plastic lid on to the food. Now when you put in a microwave dish with lid it blows the lid off. Any ideas.

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  • Panasonic Master
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Sounds like it is overheating due to a failure of the turntable or stirrer or the magnetron. Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

Posted on Sep 12, 2009

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1 Answer

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I always recommend that folks put food off-center on the turntable to assure more even heating.

 

It's a stirring action, so imagine how inefficient it would be to stir just by twirling a spoon in the center of your coffee!

 

Also, when you put your food off-center, you're not putting it in the same spot every time. That will help prevent repeated heating of the the same spot on the glass, which can lead to weakness and cracking.

 

The turntable generally replaces the stirrer, which actually scrambles and stirs the microwaves as they come out of the waveguide from the magnetron. But some models, notably GE's, have both.

 

So if you're placing the food properly and it's still burning, since it's under warranty, contact Sharp at 1-800-BE-SHARP (1-800-237-4277) to see about getting it checked.

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