Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Repeated ice over the coil

I have a J/A side by side. As a previous post stated; The freezer works well but the fridge will not cool. I have also discovered that this is do to the coil being iced over. Over the last few weeks I have defrosted the freezer 3 times so the ice is completley gone. In 10 days or less, it is back and totaly iced over again thus resticting the cold air from travelling to the fridge portion.
Any reason for this?

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  • 48 Answers

The defrost cycle is either failing to start (problem with defrost timer) or is not heating the defrost coil (most often defective defrost thermostat.)

When you defrosted did you remove the panel at the back of the freezer to defrost the drain hole for the defrosted water to drain out?

Posted on Sep 08, 2009

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Posted on Jan 02, 2017

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Freezer works, but has some ice forming and refrigerator not cooling.


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Dismantle the light unit and remove same. Front cover 2 screws and difuser. Mark difuser for right way up. Remove screw covers to lower unit and remove four screws. Ease away unit breaking ice seal and unclip connections. Remove same. Defros with hair dryer or similar and then do the same with the removed unit. Clear away insulation from fan drain and defrost to dry condition. Replace as removed. The problem is it has to be repeated at intervals when the fan shows signs of founing. You will know by the noise. Paul.

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Whirlpool Side By SIde Refrigerator Freezer stopped cooling


5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

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1 Answer

Frig not stayng cool. Freezer not freezing


most fridges have a evaporator dish or container.
it must be emptied ...and cleaned and disinfected.

now-a -days they are usually mated with the compressor and cool this unit down. notice there is no coil along the back of the fridge...it is usiually behind the fridge at the bottom with a cardboard or plastic access cover...
this will make the unit cool better and return the cooling to normal....
\next
clean out your freezer...i bet it's full of 4 month old packs of something you'll never eat....this will let the freezer breathe and circulate air to the coil ...i bet it has 3 in of ice on it...yikes...your not alone...most people do this...\
get a freezer if your getting ready for the apocalypse and liberate some room.
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1 Answer

Fridge is not cold enough, freezer is working fine, but has frost


Just had the same problem with my side-by-side.

In my case, the solution was to empty the freezer side, to access a back panel INSIDE the freezer covering the fan and cooling coils. Two screws held the back panel cover on, and when I removed the panel cover I found the cooling coils to be totally iced up, preventing the flow of cold air into the fridge side. I left the freezer open for a few hours until all the ice was melted, before replacing the inside panel. (I used a blow dryer to help speed up the ice melting).

Everything's working fine now for me - good luck with yours!

MW

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