Question about Garmin Quest GPS Receiver

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I have a Garmin Quest that will not transfer maps from my PC.

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Not enough space to send map to Quest2

Hi I have a Garmin Quest 2 and I am trying to load full european maps , but I get the error not enough space to load selected area, please select a different region, I have deleted my track points and reset teh device but still get the same error.
thanks Mark

Posted on Jun 13, 2010

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I would guess the GPS is not communicating with the PC for some reason.
Using the MapSource or City Select software, can the software read the GPS. At the top of the screen is a small GPS unit icon. When you cursor over it (do not click), a small flag should come up that says, "Send to Unit" or "Receive from Unit". If your Quest is connected to your PC, then it should immediately recognize the GPS and give you a serial number. If this did not happen, then there is a problem either with the USB cable, USB port on your PC, or the USB port on the GPS. If the GPS has ever been opened up, it is possible the two halves were not reseated tightly enough. With a small phillips head screwdriver, tighten the six screws holding the unit together as you squeeze the front and back together with the other hand. Another possibility, Garmin has a system where only two GPS units can receive mapping data for any of their mapsets, so your software, maybe for some reason locked out of that. It may still be able to manipulate waypoint data, etc. I don't know. If the two halves of the unit are as tight as they will go, don't try to overtighten the six screws. If you feel comfortable around circuit boards inside electronic devices, you can take the unit apart by removing the six screws. Be VERY careful on the two screws on the right hand side of the back (GPS facing down, antenna hinge away from you). These hold an endcap which holds the antenna in place. There is a spring loaded plunger inside here and if you are not careful, the spring, under tension, will pop out and is easy to lose. Be VERY careful separating the two parts of the case as there are wires connecting them. Once inside, if you look on the circuit board, you will see 4 or 5 circuit board "pads" in about the same area as the USB connector on the back half of the unit. Using a q-tip and isopropyl alcohol, gently clean these pads. On the back side of the unit, you will see a series of spring type contacts that would mate up with these circuit pads. Gently clean them also with the q-tip and alcohol. Reassemble the unit being careful to not kink or crimp the rubber gasket that goes in between the two parts of the gps case. Insert the 6 phillips screws and gradually tighten them down. Criss-cross the unit and if necessary, squeeze the unit together while tightening the screws to insure an even pressure on the gasket and the gps case. This will be all that you can do if the problem is dirty contacts on the USB connector. If it is a software issue, you will need to contact Garmin.

Posted on Jan 26, 2010

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