Question about Rival 38601 Smart Pot 6-Quart

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Replacement cover for Rival 38601 Crock Pot

I need a replacement cover for my Rival 38601 Crock Pot. I looked on www.crockpot.com and they didn't have any for this model. Any suggestions?

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  • Anonymous Dec 12, 2007

    I need a lid for my smart-pot pr0grammable crock pot mdl 38601. Why can'T we find a replacement lid. I would hate to throw away the whole pot because I can't find a lid. If I do I will never buy another Rival PRODUCT. I went to use my pot one day and the lid was just shattered in pieces. Don't know what caused the problem.

  • queenbky Dec 16, 2007

    THESE SHOULD BE RECALLED I HAD MINE 6 MOS. AND PICKED UP THE LID OFF THE POT , HANDLE FELL OFF LID FELL AND BROKE.

  • Anonymous Dec 18, 2007

    I have the same problem!

  • twinmommy Dec 21, 2007

    Me too!!

  • Anonymous Dec 31, 2007

    About 4 months into owning mine, the handle broke. I replaced it with a hardware one, but then just today while on the countertop cooling off, mine shattered into a million pieces! Now I see why they only warranty for 1 year!

  • helen821 Jan 04, 2008

    I have a Rival Crock pot and my lid shattered as well. It happened over a year ago and I have been trying to get a replacement for it. The model number for my crock pot is SCVE500.

  • Charlene M Apr 08, 2008

    I need a replacement cover for my new Rival Crock Pot, mine shattered, where can I get it, I've only had mine for 4-6 months max

  • ybcoop Apr 10, 2008

    I need a replacement lid for a Rival Crock-Pot/Smart-Pot. The handle came off in my hand and the glass lid shattered all over the floor. I haven't been able to locate one on line.

  • sueplum Apr 15, 2008

    Yep, my lid shattered the second time I used mine. It was a gift and I don't have the receipt. Darn.

  • Anonymous Apr 25, 2008

    How in God's name can we purchase a replacement lid for the Rival Smart Pot, Model 38601C?



    www.crockpot.com is still out of stock, they do not have a clue when it will be back in stock, typical answer from Rival.

  • Anonymous May 22, 2008

    Wow!!! I tokk mine out of the box two days ago and used it for the first time yesterday. When I was drying the lid I lightly bumped it against the sink and it shattered into a thousand pieces. I wrote the company but i'm sure it will fall on deaf ears.

  • Anonymous Jun 03, 2008

    Bought mine less than a year ago. Handle of lid came off and backing crumbled.

  • lcrawford314 Jun 20, 2008

    Ours deteriorated over time with very little use. The CrockPot is worthless without the lid. Looking for a solution too. Struck out at Ace Hardware for a knob replacement.

  • Anonymous Jul 18, 2008

    HAD OUR CROCK POT FOR A WHILE , NEED 38601 LID TO BE ABLE TO .USE,THINK WE HAVE AROUND 4 CROCKPOTS AND WE CANNOT USE ANY OF THEM DUE TO BROKEN PARTS.

  • Anonymous Feb 03, 2009

    My lid did the same thing and when I try to use the replacement part feature of www.crockpot.com , I keep getting an error message.

  • mrapplian920 Oct 27, 2012

    in stock part number 7921000031730

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No, dont throw it away!!! You can use tin foil as a lid - I do this all the time as my lid shattered too and it works perfectly. You dont have to adjust times or anything.

Posted on Jul 09, 2008

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Buy a new one. They're cheap. Get over it, peeps.

Posted on Sep 21, 2008

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My lid to my 35501 shatter today as well. I have tin foil on it. I hope it works!

Posted on Jul 18, 2008

Ok here's the answer you all have been waiting for................................THROW THEM AWAY !!!

Posted on May 05, 2008

  • Toni Welnhofer
    Toni Welnhofer May 16, 2014

    The lid handle broke off, but glass didnt break. Im looking for a replacement lid, cuz you cant even screw the knob off

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I have had mine ONLY TWO MONTHS and picked up the lid, handle came off and lid shattered into a million pieces. Didn't know there was a one year warranty, so now I have to spend hours looking for the receipt (I still have the box) or GO BUY A DIFFERENT BRAND. This is definitely a safety issue.

Posted on Jan 16, 2008

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To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com


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There is a plastic covered replacement.

Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

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Rival Crock Pot Replacement Parts from MarBeck.com

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Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

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1-800-323-9519 is the phone number to call to order replacement parts for rival slow cookers/crockpots. You can also go to www.crockpot.com

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