Question about HP Office Equipment & Supplies

1 Answer

Incompatible print cartridge message came up when I changed the cartridge

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,153 Answers

Check that you removed the protective tape. some cartridges have two of these pieces of tape one over the head and possibly on on the contacts to the printer.

If you recently re-filled or had the cartridge refilled or even bought one of the many cheaper replacement cartridges you should read on

Most modern cartridges have an ink level chip built on to them.
Should the level drop below 25% then most of these chips lock up and will not reset.

Re-filling them will have no effect

If you are lucky you should be able to find either a chip resetter around on the INTERNET or maybe even local

OR

Even better empty cartridges that never need to be reset.
The second option is my preference

I realise these are not for your specific printer but there are others listed on both those sites as well.

cheaper cartridge problems have been on the rise recently and that is for ALL makes of printer. Also avoid cleaning the contacts or touching them.
I have seen the contacts cleaned and cartridges ruined with other methods of cleaning.
Rubbing too hard can also cause a badly set chip to move making it inoprable.

I dont like full prices replacements either which is why I always provide the links I usually reccomend that people take back any cartridge that does not work right from the get-go.

I dont know of anyone who has had a problem doing that be it a shop refill or otherwise.

No matter if I paid $1 or $100 for a cartrdige I would still expect it to work

Posted on Sep 08, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i override incompatible cartridge error message on my HP deskjet F2200


The ink cartridge is likely electrically damaged, to verify nozzle/electrical health run the 'Tap 41' diagnostic procedure:
http://www.youtube.com/watch?v=16uXSBwTan8



inkjet411 team

Mar 05, 2013 | HP Office Equipment & Supplies

2 Answers

What is a incompatible print cartridge? Its coming up with a warning exclamation mark and it wont print?


What is a incompatible print cartridge? The printer "Thinks" that the print cartridge, is NOT an original HP PhotoSmart one. Even print cartridge have chips.

Mar 28, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Incompatible print cartridge - tri color


Here's two possible solutions...you can replace the cartridge as some times they can be prone to electric/electronic problem which renders them useless. You may be able to return the defect cartridge.

Option two is to reset the printer by following these steps:
1)Make sure your cartridges are installed.
2)Unplug the power to the printer and wait about 20 seconds
3)Press and hold the # and 3 keys (while unplugged)
4)Plug the power back in (you should see a reset message on the machine)
5)Release the # and 3 keys and follow the prompts

Mar 02, 2010 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

"incompatible cartridges"


Usually if you leave the printer off for sometime the ink get dry on the heads or some ink may leake to the sensores so take the cartrage out clean it and clean the heads with cotton swaps...see if the help and let me know

Sep 13, 2009 | Office Equipment & Supplies

1 Answer

It stopped printing, with


Try cleaning the cartridges after turing the printer off then try again.

Sep 08, 2009 | HP J4680 Office Jet All-In-One Printer

3 Answers

Problem of incompatible cartridge occure in my new J 4580


i had the same problem with the hp 4580. i needed to replace the black ink which i did. then the error message appeared "incompatible print cartridge tri color"...chatted with hp customer support, wasted a hour. claimed its a hardware problem need to have it fixed. i asked would i be charge he said yes but the printer was under warranty. he asked other questions...bottom line i left the chat box....bought another hp 4580, used same cartridges, same message...THEN finally i replaced the color cartridge...and BAM! it worked on both printers. solution...replace the color cartridge...cons..if this happens again its a waste of money to keep buying the colored ink...

Feb 03, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Incompatible print cartridges?


Hi,
just click on them to say ok, and accept the unsupported cartridges ( if applicable ) do you get the choice.
certain printers, have an option in printer prefs, to change cartridges. check the cartridges are the same ( or compatable )
if the cartridges have a chip fitted, they need to be reset if recently filled.
hope this helps mike @ Compurepair.

Feb 20, 2008 | Lexmark X2550 All-In-One Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

611 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...