Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Thick line when goes throught auto feeder

I have a thick black line that is only present when I send the paper through the automatic feeder (this includes copies or faxes). The page comes out clear if it is placed on the glass.

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The automatic feeder passes the page over the scanner, the scanner does move, so even a small mark (often find it is correction fluid) will effect the whole page, check the glass on the left side of the scanner for any sort of mark

Posted on Sep 08, 2009

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Posted on Jan 02, 2017

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1 Answer

Black line scan


Open the scanner lid and clean the narrow glass in the left-hand part of the scanning area. Look for remains from ink or corrector at the far end and wipe them out. The narrow glass should be entirely clear to make good copies from the feeder.

Jan 09, 2014 | Canon Pixma MX410 All-In-One Printer

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Black lines when sending faxes or making copies


I've been getting many calls asking me why their fax/copiers/printers are getting black lines when they send faxes and making copies while using the automatic document feeder, and not when they open the document feeder and use the glass.

What happens, when you fax or copy papers that has white-out or some material that can flake off, it gets embedded on the ADF glass and the unit thinks its part of the paper.

99% of the time, what needs to be done is to clean the small glass, usually using fingernails to scratch off the dirt, or using a lint free cloth slightly moistened, should do the trick. Just go over it several times until it comes off.

If the lines are thick, it usually indicates a damaged scanner assembly, in cases with the Brother machines, not expensive to fix. With other units, its a different story, either because they do not sell the scanner assembly as a part, or units are sent in for whole unit repairs.


on Jun 08, 2010 | Office Equipment & Supplies

1 Answer

CLX-3185FW I would like to know how to send a fax overseas. Where do I put the paper to be send? Thanks


You are talking about a Samsung all in one printer model CLX3185 and not a PDA right? You can put the document that you want to fax into the automatic feeder on the top of the printer or directly on top of the glass - your choice. If you use the auto feeder on top of the printer, look for a picture of paper near the insertion point that shows you whether the text side goes down or up when you put the paper in. If using the glass on the flat bed, the text goes down.

Once the document is loaded in either place, push the button that says "fax" and enter the number with the Country Code first and then press start. The line you are using to fax should have international calling enabled in order for this to go overseas.

Good luck!

Sep 14, 2011 | RIM Computers & Internet

1 Answer

How do I clean the roller if I am having a thick black line when I send a fax through the automatic feeder?


The automatic document feeder(ADF) has a glass strip that has to be cleaned.
I don't have one in front of me to look at. There is a glass strip under the ADF.
Use glass cleaner and a cloth to scrub it clean.
That will fix your problem

Jan 05, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Thick black and grey line when scanning or copying a document.


Burn the thing it's junk. Go buy a commercial machine if you want something that works.

Apr 15, 2017 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Black line down one side of paper


Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
Please rate me :)

Jun 23, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

My Sharp Al-1642cs is leaving a black stripe on the paper when coping.


Does the line appear when you copy from the glass? Or is it Just the document feeder. If it is just throught the doc feeder then you have to clean the **** glass next to the main glass. It only takes a small dot to make a line. Hope this helps. Have a nice day.

Apr 29, 2009 | Sharp AL-1642CS Copier

1 Answer

I am trying to copy a document from the automatic feeder. The feeder will not pick up the document and instead of getting a copy, I get a blank page. I have cleaned the rollers and nothing has changed.


I have noticed that these rollers can wear to the point that they no longer make proper contact with the paper regardless of cleaning. (Especially if you frequently print to paper of varied thicknesses) Try using a card stock sheet in the automatic feeder, if the problem goes away, you will need to replace the rollers to print to standard letter.

Aug 22, 2008 | Office Equipment & Supplies

1 Answer

Black line on copies


If your copier has an automatic feeder and your line is present when using the feeder but not when you copy from the glass,just clean the small glass at the point where the line appears.

Feb 28, 2008 | Canon ImageClass D880 Copier

1 Answer

Black line when scanning though auto feeder


pls clean the side glas of scnner with tissue paper ther is two type of glass is there one is a4 size and second is normal slim one so pls clean the slim one with wet tissue paper and see is ti clean .


bye

Nov 05, 2007 | HP Photosmart C6180 All-In-One InkJet...

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