Question about Canon Rebel XT / EOS 350D Digital Camera
I have had a Rebel XT for about a year now and all the software to download my pictures was on my old laptop, with Windows XP. I recently bought a laptop with windows Vista, and I installed all the software for my camera from the CD's (EOS Utility, Camera Window, Zoombrowser, etc) but when I attach my camera to my computer and open the EOS utility, I cannot upload any pictures to my computer, it doesn't recognize that my camera is even plugged in.
Well, that worked perfectly. Turn on your Rebel XT camera and under Menu then Tools go to Communication and set it to Print/PTP. Thank you to all you very smart people!
Posted on Jan 08, 2009
The Canon website does not work because Vista does not recognize the driver. However, the PTP setting does work.
Whew (it took me quite a while to get to this solution).
Posted on Jun 20, 2009
Try changing the communication settings on the last tab in the menu to Print/PTP. It worked for me. Vista would then recognize the camera - however it does not use any drivers from Canon for download.
Posted on Apr 14, 2009
PTP was the setting I needed too! With mny new Vista 64-bit PC, I spent hours trying to get the drivers installed for my Rebel XT using Canon's instruction to set the camera's Communication mode to "PC Connection." BAD ADVICE! Setting it to PTP was all I needed to do.
Posted on Apr 06, 2009
For Vista 64 bit OS:
* set camera to PTP as referenced in other solutions
*ALSO go into Control Panel>Hardware and Sound>Autoplay and change the "Pictures" setting to "View/Download images using Canon Zoombrowser EX"
*ALSO scroll down on that same screen to Devices. Should see your device listed (mine is a Digital Rebel XT). Set this to "Import pictures using windows.
When you connect your camera, you will get a small pop-up function window "Importing Pictures and Videos". Tag the pics, if you like. Choose to erase them from the memory card if you like. Pics are available to be viewed in normal Canon ZoomBrowser software.
Better than using a card reader or clicking and dragging pics from one program to another.
Hope this helps... it keeps me from tearing my hair out.
Posted on Oct 07, 2009
I had the same problem and then figured it out!
- You might need to go to the canon website and install any drivers for your operating system. (Including the RAW driver)
- Next, you will need Photoshop CS or later
- Open up photoshop. Go to File > Import and you should see the Rebel XT on this list. Import images this way
The computer does this because you're not importing jpg images but RAW.
Posted on May 12, 2009
please uninstall the drivers and then download the drivers for windows vista and install it.
Please click on the link below and download the driver with file VU600EN.exe
EOS USB WIA Driver 6.0.0 for Windows Vista
then install the drivers.
please let me know if this works.
Posted on Dec 09, 2007
I contacted Cannon - they suggested this and it works: Set the camera to creative mode, access menu, go to last yellow tab, select communication type, set it to PTP, power off the camera, connect it to the PC and power it on. The camera will now be recognized as external storage and you can download your pictures
Posted on Jun 13, 2010
I had same problem. I tried the Canon customer support and got similar advice Muhammed gave, along with several additional steps to try. None of them worked. The only thing that worked was the above suggestion of setting the camera itself to the PTP for the communication setting of the menu.
It's too bad you have do do this work around, it does not allow for the same level of control as the pc communication setting.
Posted on Oct 20, 2008
You can set the Camera to PTP comms in its menu window then Vista 64 will work apart from Camera remote control....
Posted on Jun 25, 2008
PTP worked! Thanks!
Posted on Oct 27, 2008
Any suggestions for Vista 64-bit? I tried the Vista driver on the link offered by Mohammed and it did not work. Said to check the environment for suitability.
Posted on May 23, 2008
I was having the same issue that everyone else is having. The Tech from Canon was trying to help the best that he/she could. While I was reading the step-by-step instructions from the Tech. I decided to plug in the camera, go to my computer, double click on the camera under folders. You will see removable storage, a folder DCIM and then a list of canon folders (123Canon, 124Canon, 125Canon, 126Canon, 127Canon).
Click on each one (or if you know how you took your pictures) until you find your pictures. Go to Edit, select the pictures you want to copy, click on edit again and select copy to folder. At this point you have the opportunity to create/name a file folder for your pictures. Good luck.
Posted on Sep 06, 2009
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Posted on Jan 02, 2017
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