Question about HP PhotoSmart InkJet Printer
Most likely the paper sensor is faulty. Sometimes you can clean the area and/or free a stuck sensor. Otherwise you will have to replace it.
This Youtube video demonstrates how to fix a stuck sensor:
This photo shows the location of the paper sensor:
The printer manual can be found on HP's website here: http://www.hp.com/ctg/Manual/c01009068.pdf
You can purchase a replacement paper sensor here:
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Posted on Mar 08, 2015
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Posted on Jan 02, 2017
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