Question about Oki Electric Industry B410D Laser 30PPM 2400X600DPI USB 32MB Dupl PCL5E 120V Printer

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I have a new OKI B410d printer which is givng error message "Install Toner 613 Toner Missing" yet toner cartride intalled adn plenty of toner in drum

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It is more than likely that you have an incompatible toner fitted to the drum unit. Either a generic cartridge or b430 or b440 cartridge which is not compatible with b410's. Beyond that it may be a faulty drum unit. Hope this helps.

Posted on Sep 14, 2009

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  • HW Link
    HW Link Sep 22, 2014

    I have 2 of these printers, the drum/toner is brand new in the one and works in one printer, but the other one says the same error as above, therefore your answer is not correct.

  • HW Link
    HW Link Sep 22, 2014

    I have 2 of these and one is brand new. I switched the drum/toner unit from the new one to the one with the error and it still gives the same error. When I switched it back, it works fine. Your answer is in error.

  • jamesfg007 Sep 23, 2014

    9 ppl liked this for a reason mate. You can't just switch toners between printers. The error is on the machine, plus there are generic toners. Starter toners all sorts of issues by just switching them. I used to work for oki. I think you are in error of being a techie with a clue

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1 Answer

Oki b410d printer has a new toner cartridge however it is still printing inconsistently on the page?


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I have attempted to install 3 different black toner cartridges in my OKI c3400. I keep getting an error: "Toner cartridge lock lever is improper, drum missing, or toner sensor error. OFFLINE." I first...


The plastic shutter in the ID is fully or partially covering the toner sensor window.

Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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look this solution http://my.okidata.com/oki-faq.nsf/FAQCentral/C384D8F74A91CF6E8525765E0065F636?OpenDocument
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Symptom:
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.

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Cause:
The plastic shutter in the ID is fully or partially covering the toner sensor window.




Resolution:
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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