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hello You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual; http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf On page 54 it states the following:
To clean the ink cartridge nozzles: 1 Load plain paper. For more information, see "Loading Paper" on page 19. 2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and Faxes. In Windows 2000, click Start-Settings-Printers. 3 Right-click the Dell Photo AIO Printer 924 icon. 4 Click Printing Preferences. The Printing Preferences dialog box opens. 5 Click the Maintenance tab. 6 Click Clean Print Cartridges. 7 If the print quality has not improved, click Print Again. 8 Print your document again to verify the improved print quality. 9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print your document again.
Dell's proprietary grip on its printers causes this message to appear with any non-Dell or refilled cartridge. The messages/ink filled levels will only be reset if you buy a new Dell ink cartridge or have a way to update their encoding strip.
The good news is that you can still use refilled cartridges just minimize the level warnings to the task bar and ignore them when they come up. Everything should still print fine.
Thats a cartridge problem. Office max, staples and office depot do not have very good dell compatibles. I've heard since lexmark makes them, they use generic ink for all dell/lexmark. take it back, and go to cartridge world. They have specific inks for dells.