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I can not recieve fax with cx9400 fax it will ring but not produce the fax I am using macos 10.5.8

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2 Answers

Why is my fax machine not working? it reads no dial tone when i try sending a fax and i cant recieve either


make sure it is plugged in right in the back.try using a different phone jack in the house

Jul 12, 2009 | Epson Stylus NX300 All-In-One InkJet...

1 Answer

Canot recieve fax


Try these settings ::>>

1.) Press Setup
2.) Select Fax Settings, then press OK
3.) Select Communication, then press OK

< under communication try these settings >
> DRD should be all
> ECM should be off
> V.34 should be off
> Rings to answer ( if you have an answering machine?
or a voice mail service either virtual or physical.,
check how many rings does it have before it picks up )
set your printers rings to answer about 2 rings higher than these devices.
> Auto answer on the control Panel of the printer should be on / enabled

Note ::>> If still cannot receive a fax? try to disconnect your voice mail or
answering machine to the line to Isolate Issue whether printer cannot receive
a fax or the said devices is having an issue with the printers fax
receiving capability.

Mar 28, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

You have to answer the hone to recieve the fax


Try unplugging the power cord for 10 seconds to reset the machine.

Scroll through the menus and set your machine to AUTO or AUTO RECEIVE.

Nov 25, 2008 | Brother MFC-8220 Fax

3 Answers

Cant recieve fax


please help me how to switch my machine Brother MFC440cn to fax/tel mode.

Oct 26, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

EPSON CX9400


Did you hit the Auto Answer button? The green light next to it should be on.

Jul 30, 2008 | Epson Stylus CX9400 Photo Printer

1 Answer

Cannot send out faxes


Directly from the wall, phone line should be connected to to Line port at the back of the printer and answering machine should be connected to EXT. port from the back of the printer. Make sure on the fax setting on the printer that you have all the info already ( ur number and stuffs), communication setting on the printer, drd set to all, ecm to off, v.34 to off, rings to answer 6 and dial tone detection to off. and answering machine distinctive ring pattern should be set to 4rings.

And since you are using DSL make sure that line from wall should have a filter then connect it to LINE port at the back of printer...

Apr 03, 2008 | Epson Stylus CX9400 Photo Printer

1 Answer

Number of rings


It should be under Menu, 2. Set up recieve, 1. Ring Delay.

You will have upto 10 rings.

Feb 19, 2008 | Brother IntelliFAX 885MC Plain Paper...

2 Answers

Cx9400fax


Epson Quick Guide is incorrect.

Not sure of your exact situation but .........
Your answering machine MUST be connected directly to the output of your CX9400 and you can't use an answering machine with multiple "mailboxes". Set your answering machine to 4 and your CX9400 to 5/6 rings. Epson "Technical Support" has no clue of this problem .... yet.

The machine routes the call to your answering machine, it it's an incoming FAX and the answering machine starts the CX9400 will recognize the incoming transmit signal, turn on the FAX function, and disconnect your answering machine.

You may need to adjust the CX9400 rings setting based upon the duration of your answering machines announce message (longer message = greater number)

Jan 28, 2008 | Epson Stylus CX9400 Photo Printer

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