Question about Maytag Neptune MAH5500B Front Load Washer

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Bleach dispenser After the wash cycle is complete, water is left in the bleach dispenser. It is filled to the top. I alway's thought it was suppose to finish up empty, so I can add bleach to the next load. Any idea's as to what has started this mystery?

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Re: Bleach dispenser

This compartment works on syphon action caused by the water when filling, rmove syphon cover on dispenser bos or try pooring boiling water into compartment, this will usually resolve

Posted on Dec 27, 2007

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Maytag Bravos XL HE Leaks Adjacent to Bleach Dispenser, how do I fix this?

Fill it with water by hand and see what happens. Tape paper towels in the suspected area. Makes it easier to see. Part 2 ans: so the water is over powering the drain...that sucks. You are right, the valve is probably letting too much water out. I don't know if it is adjustable but I do know it'll probably cost a lot for an itty-bitty brass valve. If money is not a problem replace the valve. If you are a DIY'er, I'd try to use some sort of clamp on the hose leading into the dispenser and close it just enough to slow the flow down. Another idea is to open the drain up by cutting away some of the screen if it has one. A better source than me is to go to and email them. They have a lot more experience than me. I did appliance repair as a side to handyman for 20 years & fixed just about everything for 50. I never had any formal training.

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How do I get the bleach dispenser to drain?

Hello Denise C - There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.

If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.

If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.

I do hope this information proves to be helpful.

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Before you do anything, make sure that the plastic part in the bleach dispenser container is pushed in. Fill with bleach to the "max" line, written on the plastic part. Start the wash cycle and make sure that water goes into the bleach dispenser. Once water flows into the dispenser, the bleach/water mixture rises and should automatically dispense into the washer. We had this same problem. We removed the dispenser unit and took it to the sink. We then filled it with water and it started coming out from the bottom automatically. So sort of suction is caused from the amount of water and it starts to flow. Basically, you aren't adding enough bleach into the dispenser if the water flows into it as the wash cycle runs.

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The softener holder just fills with water but will not drain.

Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

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As for the yucky smell, leave the door open when not in use.

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Bleach is spilling directly on to clothes

I have the same problem and here is the reason and the solution. When you add bleach it sits in the dispenser until the rinse cycle. During the rinse cycle the machine pours a lot of water through the dispenser. The bleach is diluted and washed out with all this water into the tumbler and you clothes are rinsed with bleach. Sometimes when this rinse happens, the water does not completely drain from the bleach dispense. It sits in there. If this happens, the next time you add bleach, there is too much liquid in the dispenser and it leaks out onto your clothes.
Solution: Before you add bleach, take the whole dispenser out and see if there is a lot of water still standing in the bleach dispenser section. If there is a lot of water, spill it out into a sink. Then fill the dispenser with your bleach and it will all work out the way it should. I was having your same problem until I discovered this. I have never had the problem since.
Let's give a toast to Bright Whites!!

Nov 07, 2007 | Washing Machines

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