Question about Logitech 967461-0120 Keyboard/Mouse

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Logitech wireless desktop model NoY-raj56a

I had problems with my USB portsd and had to reset the factory settings on my computer...I can not get the wirelss keyboard or mouse to work now.

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  • Jhammons Dec 09, 2007

    I had problems with my USB portsd and had to reset the factory settings on my computer...I can not get the wirelss keyboard or mouse to work now.

  • Jhammons Dec 09, 2007

    how do I check the sytem BIOS? Universeral serial bus controllers are ok....I use the Wireless internet pro desktop which uses native drivers already on my system...I must asssume the BIOS next....How do I check that?

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Jhammons:
In your case seems like the usb ports needs to be reconfigured, which OS are you on. I assume you have windows. Right click on my computer, properties, hardware tab, Device manager, Check for Universal Serial bus controllers, is there any sign of exclamation or cross sign over it Or any problem on them?
If yes, you need to install the USB drivers only from the CD that came with your computer's motherboard.
OR
Check system BIOS and see if USB ports are enabled, make sure you press F10 to save and exit once you check and reconfigure in BIOS.
OR
Install the drivers that came with the keyboard and mouse.
Or
visit:
http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en
and download the right drivers for your mouse and keyboard and restart your machine.
Hope that helped!

Posted on Dec 09, 2007

  • Adnan Manzoor Dec 10, 2007

    ***how do I check the sytem BIOS? Universeral serial bus controllers are ok....



    -When the system starts up it will give you one of the options like: press DEL or F1 to go into BIOS, check USB from there.



    ****I use the Wireless internet pro desktop which uses native drivers already on my system

    -Try downloading the software/driver from the site mentioned above.

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