Question about Acer Aspire 5100 Notebook

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My acer 5100 laptop keeps shutting down. Will not start windows at all.

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Seems to have some BIOS problem. try resetting the BIOS by removing the small BIOS battery on motherboard temporarily.

Posted on Sep 08, 2009

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Hi !

Thank you for choosing the Fixya.com

Cause: A third party driver/software crashing the windowing subsystem. Windows has come up with a kernel change that, if Windows crashes, it'll reboot the machine rather than going to the blue screen.

Step 1: First unplug all the external devices, like printer, internet connection, camera, external harddrive etc. Isolate the machine with keyboard, mouse, monitor & that's all should be connected to the machine.

Step 2:Now, restart the machine try to boot in to the Windows Advanced Menu Option by pressing the F8. Try disabling "Automatic restart on system failure, So that you can get the BSOD & the troubleshoot accordingly. Need more help about, how to boot in to Safe Mode, check this article:
http://support.microsoft.com/kb/316941

Step 3: If you are able to boot in to the Safe Mode, Check if you can undo the changes that caused this problem, If you can't remember. Try System Retore.
http://support.microsoft.com/kb/306084

Step 4: Still no joy, Configure the computer in Clean Boot.

http://support.microsoft.com/kb/310353

Also, perform Windows Update & 80% of time it'll fix it for you.

Hope this will be helpful.

Regard's
Anurag Shukla


Posted on Sep 08, 2009

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Its behaving as if it has a virus try this format the harddisk program might be corrupted can't start .
Secondly do check the RAM if is seated well on there slots (swap the rams )

good luck


Posted on Sep 08, 2009

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