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Can't validate Comcast email account on new cell phone

I just purchased a new Samsung Eternity cell phone from AT&T. The phone lists Comcast a supported email provider, but I have been unable to set up my account. When the phone tries to validate my account with Comcast it times out and I get the message " Service temporarily unavailable. (21) Please try again." This has been going on for a week. At the AT&T store the sales rep tried to set up the email account on his I-phone with the same result. This is either an AT&T problem or a Comcast problem. Not sure which.

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Http://blog.macroaxis.com/2009/08/29/signing-up-for-your-new-internet-and-phone-service-with-att-or-comcast/

See numbered paragraphs 1 & 2 -- don't know if they contain any info to help you
http://www.crn.com/security/208401271;jsessionid=EITK0E1LBNUDBQE1GHPCKH4ATMY32JVN

This is my bet for what's happening. Service is STILL DOWN for members in different areas.

Hope this helps

Posted on Sep 10, 2009

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Posted on Jan 02, 2017

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