Question about Smartlink All 56K Modems: V.92 PCI Chipset S/W Modem (MODOE5604)

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Iam trying to use dialup and the dial tone then a noise -not a dialing sound- rings then a voice says a phone is off the hook. I have a dell optiplex 2600 which did not have a modem in it, so we took a smartlink 56k v.90 v 92 modem out of a working gate way. the optiplex reconized it and we installed the driver from the gateway driver disc.

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Check the modem dial settings, it may be set to pulse, change it to tone.

Posted on Sep 08, 2009

Testimonial: "thanks, I changed to tone but still have the same problem. "

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Is the phone for the house working ok? Can you hear the modem dialing out? Do you have to dial 9 first to get a line? Is the modem line the same as the house or do you have a second line? Maybe try and update the driver from the modem maker's website. You can look up system information and it may show who makes the modem. There are also additional settings you can make to the modem. Sometimes the modem can start to dial before a dial tone is on. Using a symbol can make a delay. Like "&555-1212" The "&" symbol would make a 5 second delay before starting to dial. Hope that helps.

Posted on Sep 08, 2009

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Hope That Helps.
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